Software Engineer

Ascend•San Francisco, CA

55d•$140,000 - $175,000•Onsite

About The Position

Ascend is seeking a Software Engineer to join their team on-site in San Francisco to help expand their core product. As an Engineer at Ascend, you’ll be part of a small but growing team focused on solving complex technical challenges using Ruby. You’ll also interface directly with customers and work cross-functionally to develop new product features, dashboards, and checkout processes—without any layers.

Requirements

1-3 years of relevant experience
Experience working at a growth-stage startup
Experience with relational databases
Experience building and scaling consumer products
A strong desire to learn new skills and solve business problems

Nice To Haves

Familiarity or interest in learning Ruby on Rails and Next.js
Familiarity with building external APIs and integrations with platforms such as Salesforce
Experience in building payment, checkout, or insurance products

Responsibilities

Understand Ascend's platform, product, and customer workflows by collaborating with team members and engaging with customers
Get up to speed on our prompt engineering and data extraction work, and how testing/monitoring is handled today
Contribute to user-facing projects
Partner with product managers and designers to solve customer challenges directly
Own prompt logic for a slice of the product — resolving data extraction issues and partnering with internal teams on testing and monitoring
Track extraction accuracy and dig into trends when things go wrong
Support new customer and organization onboarding through internal tooling improvements
Take ownership of end-to-end features that process millions in insurance premiums
Build intuitive UIs to power financial operations
Maintain high product quality through proactive monitoring and continuous improvements
Collaborate with customers to translate their needs into scalable solutions for the multi-trillion-dollar insurance industry
Build reusable playbooks and prompt strategies that make future automation easier
Develop the industry's leading point-of-sale system for insurance, enabling seamless payments and improving conversion rates
Automate back-office tasks with AI, reducing time and improving accuracy for accounting teams
Help shape technical architecture and processes as the platform scales
Mentor engineers through thoughtful code reviews and technical guidance