Software Engineer – Java, Angular, AWS

NICESandy, UT
Hybrid

About The Position

As a Software Engineer on the User Hub team, you'll help build and enhance one of the most critical areas of the NiCE CXone platform—the experience customers rely on to manage employees, teams, tenant configurations, profiles, branding, and organizational hierarchies. This is a hands-on engineering role where you'll spend your time developing new features, modernizing existing capabilities, solving complex technical challenges, and supporting a platform used by some of the world's largest organizations. You'll work across the stack, leveraging Java, Angular, AWS, and cloud-native technologies to deliver scalable solutions that directly impact customers every day. You'll join a collaborative, high-performing team that values ownership, initiative, and a willingness to tackle whatever challenge comes next. If you're someone who enjoys solving real-world problems, working at enterprise scale, and continuously growing your skills, this is an opportunity to make a meaningful impact.

Requirements

  • Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent experience.
  • 2+ years of professional software development experience.
  • Experience developing applications with Java.
  • Experience building modern web applications using Angular.
  • Experience working with cloud platforms such as AWS.
  • Understanding of software design principles, APIs, and distributed systems.
  • Strong problem-solving and troubleshooting abilities.
  • Excellent communication and collaboration skills.

Nice To Haves

  • Experience with AWS services such as Lambda, EKS, CloudWatch, or DynamoDB.
  • Experience with Docker and containerized development environments.
  • Experience investigating production issues and working within complex enterprise systems.
  • Familiarity with Python and serverless architectures.
  • Experience working with AI-assisted development tools and workflows.
  • Experience working in Agile environments.

Responsibilities

  • Design, develop, and enhance features within the User Hub platform.
  • Build intuitive user experiences using Angular and modern web technologies.
  • Develop scalable backend services and APIs using Java.
  • Leverage AWS services and cloud-native architectures to deliver highly available solutions.
  • Investigate and resolve production issues through log analysis, troubleshooting, and root-cause investigation.
  • Partner closely with Product, Architecture, QA, and global engineering teams to deliver business value.
  • Drive software quality through testing, automation, and a quality-first mindset.
  • Utilize AI-powered development tools to improve productivity while maintaining high engineering standards.
  • Contribute ideas that improve customer experiences, team processes, and platform capabilities.
  • Balance feature development with operational excellence to ensure a reliable experience for customers.

Benefits

  • flexible hybrid environment
  • culture built on trust and accountability
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