(USA) Senior, Software Engineer
About The Position
As a Senior Software Engineer at Walmart, you will lead the delivery of scalable, secure software solutions by collaborating with cross-functional teams. You will drive the full software development lifecycle, including design, coding, testing, and deployment, while integrating advanced AI/ML components to enhance platform capabilities. This role demands strong technical judgment, continuous improvement, and proactive problem-solving to meet business objectives. You will mentor peers, contribute to innovation, and ensure high-quality outcomes that align with Walmart’s standards, supporting a culture of engineering excellence and operational reliability. The Customer Engagement Services Technology Engineering team manages Walmart’s Contact Center platforms by delivering scalable, reliable software solutions that enhance customer interactions. The team emphasizes iterative development, continuous integration, and technical expertise to design, develop, and maintain high-quality components aligned with business and technical goals. Collaborating closely, members focus on problem-solving and innovation in platform design and delivery. This team supports Walmart’s commitment to operational excellence and exceptional customer service by ensuring seamless platform performance and driving advancements in software development practices.
Requirements
- Proven expertise in object-oriented programming and documentation-based coding practices.
- Strong experience delivering scoped features or models through collaborative engineering teams.
- Proficiency in debugging, code review, and continuous development within CI/CD environments.
- Ability to design scalable, secure, and maintainable software systems aligned with platform objectives.
- Skilled in integrating AI/ML components and leveraging generative AI tools to enhance development.
- Demonstrated problem-solving skills and technical judgment for informed decision-making.
- Effective collaboration and communication with cross-functional teams and stakeholders.
- Commitment to engineering excellence, innovation, and continuous improvement.
- Bachelor's degree in computer science, computer engineering, computer information systems, software engineering, or related area and 3 years’ experience in software engineering or related area.
- OR 5 years’ experience in software engineering or related area.
Nice To Haves
- Master’s degree in Computer Science, Computer Engineering, Computer Information Systems, Software Engineering, or related area and 1 year's experience in software engineering or related area.
- Background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
- Knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
Responsibilities
- Own scoped feature and model delivery through collaborative engineering teams, managing implementation, iteration, testing, and support.
- Write clean, efficient, and reliable code across multiple languages, driving full software development lifecycle including CI/CD and automated testing.
- Integrate AI components to enhance software intelligence using internal and external APIs.
- Assist in converting high-level designs into detailed, scalable, and maintainable solutions aligned with platform objectives.
- Conduct code reviews, debugging, and defect management to ensure software quality and performance.
- Collaborate with stakeholders to translate business needs into technical requirements and outcomes.
- Monitor application performance and support continuous integration and delivery.
- Mentor peers and contribute to engineering best practices and innovation initiatives.
Benefits
- Competitive pay
- Performance-based bonus awards
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption expense reimbursement
- Surrogacy expense reimbursement
- PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
- Live Better U (Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
