Software Engineer

Cisco•Richardson, RI

16d

About The Position

As a Software Engineer in Cisco’s CX Engineering organization, you will play a critical role in shaping the future of AI-driven solutions across our product and services portfolio. Leveraging your expertise in software engineering and AI/ML technologies, you will build robust, scalable systems that solve real-world business challenges and deliver exceptional value for customers and partners.

Requirements

Bachelor's with 5+ years of related experience, or Master’s with 3+ years of related experience.
Experience in Python development.
Experience with Docker for containerization and Kubernetes for orchestration and CI/CD pipelines.
Experience leveraging AI-assisted development environments, such as GitHub, or CoPilot or Cursor to accelerate the SDLC while maintaining code quality standards.
Experience in RESTful API design and relational data modeling.

Nice To Haves

Experience with frameworks such as PyTorch, TensorFlow, or Hugging Face Transformers.
Experience with LLM APIs (OpenAI, Anthropic, etc.) or open-source models.
Knowledge of vector databases (eg: Pinecone, Weaviate, ChromaDB) and semantic search.
Experience with Git, secrets management (HashiCorp Vault), and object storage (S3/MinIO).
Excellent communication and collaboration skills; experience working in Agile/Scrum environments and a commitment to creating comprehensive technical documentation.
Networking knowledge: Cisco networking knowledge is a strong plus.

Responsibilities

Design, develop, and maintain Python-based applications, scalable RESTful APIs, and microservices that seamlessly integrate AI/LLM capabilities.
Implement CI/CD pipelines (Jenkins, GitHub Actions) and deploy containerized applications using Docker and Kubernetes across major cloud platforms (AWS, Azure, or GCP).
Ensure operational stability through comprehensive Pytest suites, rigorous code reviews, post-mortems, and on-call rotations.
Partner with cross-functional teams, including design and product management, to translate requirements into high-quality, delivered features.

Benefits

medical, dental and vision insurance
a 401(k) plan with a Cisco matching contribution
paid parental leave
short and long-term disability coverage
basic life insurance
grants of Cisco restricted stock units
10 paid holidays per full calendar year
1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday
paid year-end holiday shutdown
4 paid days off for personal wellness
16 days of paid vacation time per full calendar year (non-exempt employees)
flexible vacation time off program (exempt employees)
80 hours of sick time off provided on hire date and each January 1st thereafter
up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
annual bonuses (for non-sales roles)
performance-based incentive pay (for sales roles)