Software Engineer

PNC Bank•Pittsburgh, PA

14d•Onsite

About The Position

As a Software Engineer at PNC, you will support monitoring and reliability of PNC’s enterprise technology platforms. This entry-level role provides hands-on experience with system operations and observability tools within a production environment. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Requirements

Basic knowledge of Linux and/or Windows Server administration
Foundational troubleshooting skills (logs, system performance)
Strong analytical and problem-solving skills
Effective communication and teamwork skills
Ability to learn quickly in production operations / support environment
Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Nice To Haves

Exposure to observability / monitoring tools (Elastic, Dynatrace)
Basic Python or scripting experience (automation, scripting)
Familiarity with cloud platforms (AWS, Azure)
Understanding of incident management, SRE, or IT operations concepts
Application Development
Business Management
Customer Solutions
Design
Group Problem Solving
Incident Management
Process Improvements
Release Management
Software Solutions
Troubleshooting
User Experience (UX) Design

Responsibilities

Monitor system health, performance, and availability using monitoring and observability tools (logs, metrics, dashboards)
Respond to alerts and perform basic troubleshooting of infrastructure, applications, and servers
Support incident management, escalation, and root cause identification
Execute routine operational tasks, system checks, and production support activities
Document incidents, resolutions, and operational procedures (runbooks)
Collaborate with Engineering and SRC teams to improve system reliability
Develops, tests and implements software solutions.
Designs software solutions to address business needs.
Writes code, tests and deploys software.
Prepares technical and procedural documentation required for software.
Maintains and debugs software.

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service.