Senior Software Engineer

Exol•Wilmington, MA

1d•Hybrid

About The Position

We are looking for a Software Engineer to join our Applications team and support the core user interfaces and software that run across our automated warehouses. You will play a critical role in extending well-established, mission-critical applications with new customer requirements, new functionality, and resolving complex support issues. In this role, you will collaborate with cross-functional teams to ensure our existing products remain robust, performant, and reliable for our customers' daily operations. The Applications Team is responsible for our operator facing desktop software that runs our warehouse automations systems from day to day. This software informs us about inbound and outbound flow, system health in real time, tracks bots and helps make operational decisions.

Requirements

Degree in Computer Science, a related technical discipline, or equivalent professional experience.
8 years of professional software development experience maintaining and extending production-grade applications.
Strong proficiency in C# .NET and hands-on experience building desktop applications with WPF.
Working knowledge of modern web frontend technologies (JavaScript, TypeScript, React, or Node.js).
Experience troubleshooting, debugging, and resolving issues in distributed, high-availability production environments.

Responsibilities

Design, implement, and test new functionality for existing desktop and web applications, primarily utilizing C# .NET and WPF, with contributions to JavaScript/React codebases.
Investigate, troubleshoot, and resolve complex support escalations and bugs for software running 24/7 across multiple customer deployments.
Actively identify and address technical debt, refactor legacy code, and optimize application performance to improve long-term system stability and maintainability.
Maintain and enhance event-driven integrations between user interfaces and on-premise warehouse services using REST APIs, RabbitMQ, and SignalR.
Write clean, testable code, contribute to automated testing suites, and participate in peer code reviews to uphold engineering standards.
Partner with Product Managers, QA, and Customer Support teams to understand user needs, reproduce field issues, and deliver robust technical solutions.