Software Engineer — AI Operations & Platform Development

SilverStay•Baltimore, MD

2d•$80,000 - $95,000•Remote

About The Position

SilverStay is seeking a Software Engineer to join their AI Operations & Platform Development team. This role involves a dual focus, split roughly evenly between platform development and AI operations. The engineer will expand internal AI workflows to automate repetitive tasks such as generating call summaries, identifying facility matches, and drafting communications. On the development side, they will take ownership of the SilverStay platform codebase, extending existing pipelines and ensuring the reliability of workflows. Initially, the role will be AI ops-heavy, with platform development responsibilities increasing over time. This is an ideal position for an early-career engineer seeking broad ownership, direct mentorship, and exposure to cloud application development and applied AI operations in a regulated healthcare setting.

Requirements

2-5 years of professional software engineering experience
Hands-on experience with AWS — comfortable working with core services such as Lambda, API Gateway, RDS/PostgreSQL, S3, or IAM.
Proficiency with Next.js and the React / TypeScript ecosystem.
Solid programming fundamentals in JavaScript/TypeScript, including version control with Git.
Ability to work independently and take ownership of a codebase with guidance from a fractional CTO rather than a large in-house team.
Strong written communication — able to document work clearly for both technical and clinical stakeholders.
Comfort working in a regulated environment and following strict data-handling rules (no PHI in logs, least-privilege access, audited actions).
Authorized to work in the United States.

Nice To Haves

Exposure to HIPAA, SOC 2, or other regulated/compliance-driven environments.
Experience with AWS CDK or other infrastructure-as-code tooling.
Familiarity with AI/LLM tooling — Claude, the Anthropic API, AWS Bedrock, or prompt engineering concepts.
Experience with serverless architectures and single-table DynamoDB design.
Interest in healthcare technology and improving outcomes for care teams and patients.
Experience inheriting and stabilizing a codebase from an outside development team.

Responsibilities

Take over ongoing maintenance, bug fixes, and feature development of the SilverStay platform following the TR development team's handoff.
Work across the stack: Next.js 14+ / React / TypeScript front end and AWS serverless back end (API Gateway, Lambda, RDS/PostgreSQL, S3, Cognito).
Deploy and maintain infrastructure using AWS CDK, following established stack standards, tagging requirements, and deployment profiles.
Participate in code review, testing, and CI/CD workflows; keep the codebase healthy and well-documented.
Contribute to the platform's pluggable analysis engine — adding and tuning AI analysis jobs as new hospital requirements emerge.
Take ownership of existing AI automation workflows — already built and in use — and maintain, improve, and extend them. Active workflows include: generating structured call summaries from qualifying call recordings; identifying facility matches and auto-drafting referral emails; agentic tracking of referral responses and generating family options emails; producing hospital-specific patient summaries for contract cases where the hospital is the payer.
Iterate on and improve existing workflows as team needs evolve — improving output quality, reducing manual review, expanding to new use cases.
Build lightweight agentic workflows that can monitor inputs, take action, and loop back for review without requiring step-by-step human instruction.
Track AI usage and cost across internal workflows, optimize for prompt efficiency, and flag opportunities for caching or batching.
Document every workflow so the practice is repeatable, auditable, and not dependent on a single person.