Software Engineer (Vertical)- San Francisco

Plaud•San Francisco, CA

4d•Hybrid

About The Position

Plaud is building the world's most trusted AI work companion for professionals to elevate productivity and performance through note-taking solutions, loved by over 1,500,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud is building the next-generation intelligence infrastructure and interfaces to capture, extract, and utilize what you say, hear, see, and think. Plaud Inc. is a Delaware-incorporated, San Francisco-based company pushing the boundary of human–AI intelligence through a hardware–software combination. With SOC 2, HIPAA, GDPR, ISO27001, ISO27701, and EN18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.

Requirements

3-5 years of hands-on software engineering experience, with proven ability to own and deliver critical components end-to-end
Solid computer science fundamentals, including data structures, algorithms, and system design principles
Ability to consistently deliver high-quality output in fast-paced environments
Proficiency in at least one backend language (Python, Go, Java, C++, etc.)
Experience building scalable online services, including API design, async workflows, and microservice architectures
Familiarity with distributed systems fundamentals: databases, caching, messaging systems and performance optimization
Strong experience delivering production systems with a focus on reliability, latency, and scalability
Knowledge of observability best practices, including logging, monitoring, alerting, and tracing
Commitment to engineering rigor through automated testing, CI/CD pipelines, and disciplined code review
Strong interest in LLM applications, Al Agents, or workflow automation, and driving them into real-world products
Ability to transform prototypes into scalable, maintainable, production-ready solutions
Understanding of unique challenges in AI systems such as evaluation, safety, and iteration feedback loops
Strong end-to-end ownership mindset, able to execute effectively under ambiguity
Proven ability to collaborate closely with Product, Applied AI, and GTM teams toward shared business outcomes
Strong problem-solving skills and accountability for user experience and delivery impact

Responsibilities

Engineer and deliver vertical Agent workflows for Sales/Health use cases; build and iterate key modules including tool orchestration, memory, and multi-step reasoning; translate business requirements into scalable backend/service capabilities.
Design and implement production-ready service architecture with high availability, low latency, and scalability; establish monitoring, logging, alerting, and reliability foundations; support stable delivery for both high-frequency consumer usage and enterprise deployment needs.
Contribute to Agent evaluation frameworks, including automated testing and quality benchmarking; partner with Applied AI and Product teams to build closed-loop iterations via real-world data; ensure continuous improvement of vertical Agent performance in production settings.
Work closely with Product, Applied AI, and GTM teams to execute high-priority delivery milestones; support parallel iterations across enterprise PoCs and consumer-facing features; drive modularization and reusability to accelerate future vertical expansion.
Actively adopt AI coding assistants, automated test generation, and debugging tools to enhance development velocity; accelerate iteration speed while maintaining strong engineering quality standards.

Benefits

Meaningful ownership and impact on a fast-growing startup.
Competitive Compensation: $175K-$285K base salary+performance bonus+Equity.
Top-tier healthcare for employees and dependents, including dental and vision, and a generous employer subsidy.
401(k) plan for full time employees with company matching.
Unlimited PTO, plus 13 paid holidays.
12 weeks of paid time off to spend time with your new family, regardless of gender.
New hires are equipped with their choice of new top-of-the-line laptops and workstation setups.
Best office equipment.
Annual offsites.
Free office drinks and snacks.