Software Engineer Sr
About The Position
Insight is a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge. They guide organizations through complex digital decisions. This role is for a Modern Workplace Senior Solutions Engineer who enjoys configuring and delivering Microsoft 365 and AI-powered workplace solutions. You will work hands-on across Microsoft 365 Copilot, SharePoint, Teams, and OneDrive, implementing designs, supporting client environments, and preparing for an architect-level career. This role is ideal for Microsoft 365 engineers and administrators looking to move into project-based delivery, gain exposure to enterprise Copilot and AI adoption, and grow towards an Architect I position within Insight’s Modern Workplace practice.
Requirements
- Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent practical experience).
- 2–4 years of hands-on experience administering, engineering, or supporting Microsoft 365 environments.
- Solid working knowledge of Microsoft 365 administration, identity, and security fundamentals.
- SharePoint Online (site provisioning, permissions, content management)
- Microsoft Teams (configuration, policies, lifecycle, meeting and collaboration features)
- OneDrive for Business (sync, sharing, retention, and storage controls)
- Exposure to Microsoft 365 Copilot—licensing, readiness, deployment, and basic governance concepts.
- Familiarity with PowerShell or Graph for M365 administration and bulk operations.
- Experience with Power Platform (Power Automate, Power Apps) and/or Microsoft Purview.
- Awareness of compliance, data protection, and information governance concepts in M365.
- Relevant Microsoft certifications (e.g., MS-900, MS-700, SC-400, or MS-102).
- Prior client-facing or consulting experience in a Microsoft partner or services organization.
Responsibilities
- Configure, customize, and deploy Microsoft 365 workloads—including M365 Copilot, SharePoint Online, Microsoft Teams, and OneDrive for Business—based on architect-approved designs.
- Execute tenant configurations, policy setup, and migration tasks across client and internal environments.
- Develop and maintain implementation documentation, runbooks, and configuration guides.
- Partner with architects to validate designs against real-world tenant constraints and surface gaps early.
- Support client workshops, discovery sessions, and project kickoffs as a hands-on technical resource.
- Work alongside IT, security, and adoption stakeholders to ensure deployments align with governance, compliance, and performance standards.
- Contribute to user enablement materials, knowledge transfer sessions, and end-user training assets.
- Provide escalation support for complex M365 issues encountered during delivery.
- Troubleshoot and resolve issues across Microsoft 365 workloads, integrations, and Copilot enablement.
- Monitor service health, usage telemetry, and adoption signals to identify improvement opportunities.
- Stay current with the Microsoft 365 roadmap, new feature releases, and evolving best practices—especially around AI and Copilot.
- Continuously build technical depth while developing the consulting and architectural mindset needed for the next career step.
Benefits
- Continuous opportunities to upskill
- Promotions
- Elevate your career
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What This Job Offers
Job Type
Full-time
Career Level
Senior
