Software Engineer Sr - CoreAI

PNC•Strongsville, OH

1d•$55,000 - $152,375•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Software Engineer Sr within PNC's Automation Technology organization, you will be based in Pittsburgh, PA, Cleveland, OH, Dallas, TX, Denver, CO, or Birmingham, AL. Due to the nature of this position we are seeking passionate Software Engineers. Candidates should have experience with the following: - Conversational AI, NLP, and Automation Engineering Lead the design and development of NLP modules, conversational AI capabilities, and GenAI-powered automation using Python and Java to support CoreAI product initiatives. Drive experimentation and refinement of language models, ensuring high‑quality intent recognition, dialog flows, and scalable AI components. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Provides detailed technical design and development of software solutions using existing and emerging technology platforms. Proposes & designs software solutions to address complex business needs. Writes code, tests and deploys software. Prepares technical and procedural documentation required for software. Maintains and debugs software. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Requirements

Experience with Conversational AI, NLP, and Automation Engineering
Experience with Python and Java

Nice To Haves

Agile Methodology
Application Development
Business Management
Customer Solutions
Design
Group Problem Solving
Information Technology (IT) Risk
Process Improvements
Project Management
Release Management
Scrum
Software Solutions
User Experience (UX) Design
Application Delivery Process
Application Design
Architecture
Application Development Tools
Application Testing
Packaged Application Integration
System Development Life Cycle
Technical Troubleshooting
Technical Writing/Documentation

Responsibilities

Lead the design and development of NLP modules, conversational AI capabilities, and GenAI-powered automation using Python and Java to support CoreAI product initiatives.
Drive experimentation and refinement of language models, ensuring high‑quality intent recognition, dialog flows, and scalable AI components.
Provides detailed technical design and development of software solutions using existing and emerging technology platforms.
Proposes & designs software solutions to address complex business needs.
Writes code, tests and deploys software.
Prepares technical and procedural documentation required for software.
Maintains and debugs software.

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service