Software Engineer Senior-Life ALIP

USAASan Antonio, TX
Hybrid

About The Position

USAA is seeking a dedicated Senior Software Engineer to lead their internal Polaris team in enabling Business Configuration and Product Configuration (BC/PC) delivery on the Accenture Life Insurance & Annuity Platform (ALIP). This role involves owning the engineering practices for translating business and actuarial requirements into deployed configuration across ALIP's full policy lifecycle. The engineer will serve as the primary technical liaison between USAA and Accenture, leading design and code/config reviews, and ensuring safe and predictable deployment of changes to production. Collaboration with USAA integration, underwriting, and Data & Analytics teams is key to align ALIP with upstream and downstream systems. The role requires strong engineering thought leadership, deep technical expertise, and the ability to mentor engineers and drive operational improvements. The engineer will also anticipate and troubleshoot production issues and articulate complex technical trade-offs to various audiences. This position is based in San Antonio, TX or Plano, TX, with a flexible work environment requiring 4 days in the office per week. Relocation assistance is not available.

Requirements

  • 6 years of software development experience with depth in a specific discipline(s)/technology(s), including highly configurable, business-rule-driven systems.
  • 4 years delivering solutions across all phases of the software development lifecycle, to include leading code/design reviews and coordinating delivery across vendor and internal teams.
  • Basic understanding of one or more of: Java, JavaScript, SQL, Go, and Python — with practical experience applying at least one to configuration, data, or integration work (e.g., Java, SQL, Python, or XML/XPath).
  • Demonstrated experience researching technical issues and troubleshooting production problems across applications, configuration, and integrations — tracing behavior from UI and business rules to data and messaging layers.
  • Experience articulating technical challenges and solutions to technical and non-technical stakeholders, and aligning cross-functional teams without direct authority.
  • Strong knowledge of secure coding practices and secure system fundamentals (including safe handling of sensitive member/health data) and cloud technologies (AWS, Kubernetes/EKS, containers, GitLab CI/CD).
  • Hands-on experience delivering Business/Product Configuration on the Accenture Life Insurance & Annuity Platform (ALIP)— business rules, workflows, page groups, lookup tables, TCDs, and automated underwriting (HLQ)— deployed to production via CI/CD promotion pipelines, and integrating the platform with new business, underwriting, and requirement-ordering partners(e.g., NAAR, prefill, vendor order flows) and Data & Analytics / staging pipelines.
  • Experience in life, annuity, or health insurance policy administration with command of the platform stack (AWS EKS, PostgreSQL/Aurora, ActiveMQ/AmazonMQ, Redis, Control-M), plus the technical leadership to serve as the liaison between USAA and a platform vendor (e.g., Accenture), lead reviews, and mentor engineers.

Responsibilities

  • Design, develop, code, and test complex tactical as well as strategic technical solutions across many technologies, including emerging technologies, to integrate existing systems and tools, collaborating with Engineers or Architects within their team/department and occasionally outside of their domain.
  • Lead code/design reviews and communicates updates to stakeholders with team to ensure smooth daily operations and accurate planning.
  • Develop complex algorithms to solve business needs.
  • Investigates and resolves complex application and system technical problems and production issues by directing troubleshooting of end-to-end solutions.
  • Mentors engineers, coaches engineers on design, development, and maintenance of systems; Reviews teammates' code.
  • Influence and help shape the future of their specific domain's architecture and quality standards and understand, identify, measure across entire solution.
  • Identify system performance issues, to include technical debt, and optimize solution.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Benefits

  • comprehensive medical, dental and vision plans
  • 401(k)
  • pension
  • life insurance
  • parental benefits
  • adoption assistance
  • paid time off program with paid holidays
  • 16 paid volunteer hours
  • various wellness programs
  • career path planning
  • continuing education
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