Software Engineer Senior Manager (Remote)

The Home Depot•GEORGIA - VIRTUAL - GA01, GA

3d•$80,000 - $220,000•Remote

About The Position

The Systems Engineering Sr. Manager attracts, retains, and develops top talent and inspires blended teams of systems and software engineers to deliver a stable, automated, and easy-to-consume connectivity infrastructure for The Home Depot. The role leads two connected mandates: automating the systems, processes, and device configurations that run the Networking organization; and designing, developing, and operating the Layer 4 and Layer 7 traffic management platforms that connect applications across physical, virtual, on-prem, and cloud-based load balancers and proxies. The Sr. Manager owns the end-to-end engineer experience of connecting applications — the GUIs, CLIs, and APIs engineers use, and the infrastructure beneath them — with a focus on a simple, low-friction "paved road" that makes applications easier to develop, deploy, and support. Applying Platform and Site Reliability Engineering practices, the role balances reliability, developer experience, operational toil, and cost efficiency. As a strategic leader, the Sr. Manager drives innovation and growth, leads managers and teams through change and process improvement, and partners with stakeholders, product teams, and vendors. The role supports planning and funding reviews and communicates complex technical and business trade-offs across all levels of the organization.

Requirements

Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Mastery of an object oriented programming language (preferably Java)
6–8 years of relevant experience, including leading engineering teams
Proficiency attracting, developing, and mentoring individual contributors and managers, and building strong, diverse teams
Proficiency leading through other leaders — setting direction, balancing workloads, and driving accountability
Experience driving change management, process improvement, and a sustainable team culture
Experience with strategic and financial planning — headcount, capacity, allocations, and budget across labor, hardware, and cloud
Experience translating enterprise goals into team objectives (e.g., OKRs) and prioritizing for maximum impact
Proficiency managing strategic vendor and managed-service relationships, including SOW and contract negotiations
Proficiency communicating complex technical and business trade-offs from engineers to executives
Strong customer-experience orientation, using feedback and data to reduce friction and drive adoption
Working knowledge of application networking — Layer 4/7 traffic management, load balancers and proxies, and DNS — sufficient to set technical direction
Working knowledge of infrastructure automation, containerized and cloud platforms (e.g., Kubernetes, GCP, Azure), and modern CI/CD
Experience applying Platform RE / SRE practices (SLOs/SLIs, error budgets, MTTD/MTTR) and cloud cost optimization (FinOps)
Proficiency supporting a 24x7 retail operation
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
6 years of Work Experience

Nice To Haves

No additional education
No additional years of experience
None
None

Responsibilities

Works and negotiates with partners on the staffing of skilled engineering positions on product teams
Contributes to and makes recommendations for strategic plans in support of key objectives in a timely and fiscally responsible manner
Supports and nurtures strategic vendor relationships; recommends ways to influence vendors that aligned to domain, portfolio, and enterprise strategic objectives
Evaluates new technologies for adoption across the enterprise
Helps to identify and demonstrate emerging technologies for adoption by product teams
Collaborates and pairs with product team members (UX, engineering, and product management) to create secure, reliable, scalable software solutions
Documents, reviews and ensures that all quality and change control standards are met
Writes custom code or scripts to automate infrastructure, monitoring services, and test cases
Works with vendors and partners for the successful implementation of critical tooling and platforms
Creates meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively
Contributes to enterprise-wide tools to drive destructive testing, automation, and engineering empowerment
Participates in and leads review board sessions to drive consistency across the enterprise
Makes suggestions that help drive operational excellence to create internal customer satisfaction and meet operational metrics
Fills in on product teams for engineers who are out of the office
Fields questions from engineers, product teams, or support teams
Monitors tools and participates in conversations to encourage collaboration across product teams
Learns, through reading, tutorials, and videos, new technologies and best practices being used within other technology organizations
Provides application support for software running in production
Acts as a technical escalation point for the engineers on the team
Provides leadership, mentoring, and coaching to Software Engineers
Attracts, retains, and develops top talent to build a world class Software Engineering Team
Conducts annual and mid-year reviews by reviewing individual development plans and team feedback
Fosters collaboration with team members to drive consistency across product teams, and finds opportunities to expose engineers to career interests
Acts as a proponent of modern software development practices
Guides team members in strategy, alignment, analysis, and execution tasks within and across product teams
Participates in and contributes to learning activities around modern software design and development core practices (communities of practice)
Builds relationships with technology leaders at other companies to learn best practices and elegant solutions to common problems