Software Engineer Senior Consultant I (Remote, U.S.)

Allstate•McCullom Lake, IL
•$85,000 - $145,075•Remote

About The Position

Allstate is seeking a Software Engineer Senior Consultant I with hands-on experience in Kong API and AI Gateway technology, cloud platforms, and infrastructure automation. The role supports and manages API platforms, Linux-based systems, and automated deployments using Infrastructure as Code tools. Candidates must be able to work Central or Eastern Time hours. The position is remote in the U.S. and includes a company-provided technology setup consisting of a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home receive a monthly connectivity reimbursement. Remote employees must have a dedicated, private workspace free from distractions, appropriate desk and seating, and reliable internet with minimum speeds of 50 MB download and 5 MB upload.

Requirements

  • Good experience in API management and gateway technologies.
  • Hands-on experience administering, configuring, and troubleshooting Kong API Gateway.
  • Strong knowledge of Linux operating systems and shell scripting.
  • Experience with AWS services such as EC2, VPC, Load Balancers, IAM, CloudWatch, and EKS.
  • Experience with Infrastructure as Code tools such as Terraform.
  • Experience with configuration management and automation using Ansible.
  • Understanding of REST APIs, API security, OAuth, JWT, SSL/TLS, and networking concepts.
  • Experience with CI/CD pipelines and source control tools such as Git.
  • Ability to diagnose, troubleshoot, and resolve production issues.
  • Ability to work Central or Eastern Time hours.

Nice To Haves

  • Experience with AI Gateway implementations and AI/LLM integrations.
  • Exposure to Kubernetes and container platforms.
  • Knowledge of Datadog, Prometheus, Grafana, or other monitoring tools.
  • Experience with Apigee or other API management platforms.

Responsibilities

  • Deploy, configure, and support Kong API Gateway environments.
  • Automate infrastructure provisioning and application deployments using Terraform and Ansible.
  • Monitor platform health, troubleshoot incidents, and drive issue resolution.
  • Work with development and platform teams to onboard and manage APIs.
  • Implement security, performance, and reliability best practices.
  • Support AWS-based infrastructure and containerized environments.

Benefits

  • Company-provided technology setup, including a laptop, monitors, headset, keyboard, and mouse.
  • Monthly connectivity reimbursement for employees eligible to work from home.
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