Software Engineer Senior- AI Engineer

PNC Bank•Pittsburgh, PA

17d•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Software Engineer Senior within PNC's Technology organization, you will be based in Dallas, TX or Pittsburgh, PA. PNC is seeking an AI Engineer with strong expertise in building and deploying LLM-powered, production-grade systems. This role requires end-to-end ownership across model development, optimization, and real-world integration. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Requirements

Hands-on experience with PEFT, LoRA/QLoRA, and instruction tuning; building domain-adapted models using curated datasets.
Deep understanding of sampling strategies (temperature, top-k/top-p), prompt engineering, and techniques to improve accuracy, reduce hallucinations, and control outputs.
Experience deploying LLMs into real-world environments, including RAG pipelines, API orchestration, agents, and multi-turn conversational systems integrated with enterprise data.
Proficiency with modern inference frameworks (vLLM, TGI, Triton), quantization (4/8-bit), and optimizing for latency, throughput, and scalability.
Proven ability to build and manage pipelines across training, deployment, monitoring, and evaluation, including regression tracking and performance metrics.
Experience designing AI agents and multi-agent workflows, balancing model reasoning with deterministic business logic.
Strong programming in Python, with frameworks like PyTorch/TensorFlow, and libraries such as HuggingFace Transformers.
Experience with vector databases, embeddings, and RAG architectures
Knowledge of Responsible AI, governance, and model risk frameworks
Focus on production-quality engineering, scalability, and cost optimization
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
Bachelors

Nice To Haves

Familiarity with financial services data and regulated environments
Application Development
Business Management
Customer Solutions
Design
Group Problem Solving
Process Improvements
Release Management
Software Solutions
User Experience (UX) Design
Application Delivery Process
Application Design
Architecture
Application Development Tools
Application Testing
Packaged Application Integration
System Development Life Cycle
Technical Troubleshooting
Technical Writing/Documentation

Responsibilities

Provides detailed technical design and development of software solutions using existing and emerging technology platforms.
Proposes & designs software solutions to address complex business needs.
Writes code, tests and deploys software.
Prepares technical and procedural documentation required for software.
Maintains and debugs software.

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service