Software Engineer - Product

Consumer Reports•Yonkers, NY

2d•Remote

About The Position

Consumer Reports is seeking a passionate Software Engineer to join their Experimental Engineering team. This role will focus on enhancing and developing the AskCR Retrieval-Augmented Generation (RAG) application. The engineer will be crucial in building intelligent consumer-facing features and integrating AI-powered functionalities across web and mobile platforms. The position involves collaborating with multidisciplinary teams to deliver robust, scalable solutions using modern AI technologies. This is a remote position and is not eligible for sponsorship or relocation assistance.

Requirements

Bachelor's degree in Computer Science, Software Engineering, Data Science, or a related field.
5+ years of professional software engineering experience with demonstrated expertise in Python and web development frameworks, particularly FastAPI.
Experience integrating and deploying AI solutions using OpenAI’s GPT models or similar LLM technologies.
Strong understanding of cloud services, containerization, and deployment best practices.
Exceptional problem-solving skills with the ability to clearly communicate technical concepts to cross-functional teams.

Nice To Haves

Experience with Retrieval-Augmented Generation (RAG) frameworks and chatbot architectures.
Prior experience developing consumer-facing applications, particularly those incorporating AI-driven user experiences.
Experience with React Native and mobile app development.
Familiarity with ethical AI practices, trust & safety, data privacy considerations, and/or compliance standards.

Responsibilities

Develop, optimize, and maintain the AskCR chatbot and associated features, ensuring seamless integration across user devices and platforms.
Collaborate with product, design, and engineering teams to translate user needs and business requirements into innovative features and experiences.
Write clean, efficient and maintainable frontend code in React.
Implement efficient, scalable APIs and services using Python, FastAPI, and related technologies.
Integrate and leverage OpenAI's LLMs to enhance the chatbot's conversational and generative capabilities, including through prompt engineering and foundation model experimentation.
Continuously research, test, and incorporate emerging AI technologies to enhance product experience and maintain competitive edge.
Promote and adhere to best practices in software development, security, and responsible AI usage.