Software Engineer Principal
About The Position
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a(n) Software Developer Principle within PNC's Site Reliability Technology Engineering (SRTI) organization, you will be based in either Pittsburgh, PA, Dallas, TX, Cleveland/Strongsville, OH, Phoenix, AZ, or Denver, CO. As a Software Engineer Principle you will lead the engineering and improvement of enterprise technology platforms with a focus on system stability, scalability, automation, and configuration consistency. This role provides deep technical expertise across operating systems and contributes to platform design, drift management, mentoring, and engineering best practices. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Aligns business strategy with software solutions. Proposes, designs & codes software solutions to address complex business needs. Oversees technical and procedural documentation required. Leads complex problem solving. Provides technical guidance and support to colleagues and solution development. Displays an innovative approach to apply modern principles, methodologies and tools to advance business initiatives and capabilities. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. For nearly 160 years, PNC has strived to make a meaningful impact for our employees, customers, communities, and shareholders. We believe our success and positive reputation are built on open and honest dialogue, an unwavering focus on smart risk management, relationship-based customer service and community investments. Our inclusive workplace allows our employees to be heard, valued, and developed to do their best work. Being a great place to work means we are making a lasting difference for everyone we serve. Check out the top reasons to join PNC. PNC’s total rewards package includes things like time off, benefits, learning and career development, wellness programs, recognition and much more. The benefits and programs highlighted below are just a sampling of what PNC offers its employees. To learn more, visit our Total Rewards page. If you're not ready to apply yet, or you'd like to learn more about PNC, join the Talent Community to receive regular updates on what's happening at PNC and available career opportunities. Click to join!
Requirements
- Strong expertise in Linux and Windows Server administration
- Advanced scripting and automation skills (PowerShell required; Python preferred)
- Experience with configuration management and drift detection/remediation practices
- Strong analytical, problem-solving, and system design skills
- Proven ability to lead, mentor, and guide technical teams
- Effective communication and cross-team collaboration skills
Nice To Haves
- Background or experience with observability / monitoring platforms (Elastic, Dynatrace)
- Experience with automation frameworks, infrastructure tooling, and configuration management platforms
- Familiarity with cloud platforms (AWS, Azure)
- Understanding of platform engineering and reliability best practices
Responsibilities
- Design, implement, and enhance platform capabilities across Linux and -Windows Server environments
- Develop and maintain automation solutions using PowerShell (required) and Python (preferred)
- Lead efforts in Drift Management, including identification, analysis, and remediation of configuration inconsistencies across environments
- Provide technical leadership and mentoring to junior team members
- Partner with engineering, SRE, and platform teams to improve system design, observability, and performance
- Establish and promote standards, best practices, and configuration management processes
- Support system optimization, configuration management, and platform upgrades
- Create and maintain technical documentation, runbooks, and architectural guidance
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level; and years of service
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What This Job Offers
Job Type
Full-time
Career Level
Principal
