Software Engineer - ML Ops (R37)

R1 RCM•Remote, NY, NY
•$140,000 - $350,000•Hybrid

About The Position

As a Software Engineer for the ML Ops team, you will help own the production runtime for Phare’s ML stack - deploying, serving, and scaling models across inference endpoints and batch/streaming workflows. Every day you will build progressive delivery pipelines with automated rollouts and rollbacks, manage SLOs for latency and availability, and instrument end-to-end observability (metrics, logs, traces, drift, regression). You’ll harden the platform with Terraform, Kubernetes, and CI/CD, ensuring reproducible, auditable ML releases. To thrive in this role you must have a background in operating ML systems at scale, where uptime and feedback loops matter as much as accuracy.

Requirements

  • Background in operating ML systems at scale.
  • Experience deploying and operating models running on GPUs in production (APIs and batch/streaming inference).
  • Strong with Docker/Kubernetes.
  • Proficient in IaaC (e.g., Terraform).
  • Experience with CI/CD for services and model artifacts.
  • Ability to maintain environment parity, reproducible releases, and robust model/experiment versioning with data lineage.
  • Experience using progressive delivery with automated rollouts/rollbacks.
  • Ability to build end-to-end observability (metrics, logs, traces, and model telemetry for drift/regression) plus actionable alerting, runbooks, and incident response.

Nice To Haves

  • Experience in regulated environments (e.g., healthcare, finance).

Responsibilities

  • Deploy, serve, and scale models across inference endpoints and batch/streaming workflows.
  • Build progressive delivery pipelines with automated rollouts and rollbacks.
  • Manage SLOs for latency and availability.
  • Instrument end-to-end observability (metrics, logs, traces, drift, regression).
  • Harden the platform with Terraform, Kubernetes, and CI/CD.
  • Ensure reproducible, auditable ML releases.
  • Manage model registries and stage gates.
  • Design scheduled or event-driven retraining when appropriate.
  • Enforce RBAC, secrets management, encryption, and audit logs.

Benefits

  • Top-of-market compensation, including bonus that starts at 10%
  • Flexible PTO
  • Comprehensive health benefits
  • 401(k) matching
  • Inspiring, brilliant, mission-driven teammates
  • Opportunity to constantly learn
  • Opportunity to collaborate across groups
  • Opportunity to explore new paths for your career
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