Software Engineer Lead - Core AI

PNC Bank•Farmers Branch, TX

4d•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Software Engineer Lead within PNC's Enterprise Technology organization, you will be based in Dallas, TX, or Pittsburgh, PA. Due to the nature of this position we are seeking passionate Software Engineers. Candidates should have experience with the following: - Conversational AI, NLP, and Automation Engineering Lead the design and development of NLP modules, conversational AI capabilities, and GenAI-powered automation using Python and Java to support core AI product initiatives. Drive experimentation and refinement of language models, ensuring high‑quality intent recognition, dialog flows, and scalable AI components. - Technical Leadership & Core AI Platform Development Provide hands‑on leadership and mentorship to the engineering team, guiding best practices in model development, coding standards, and solution architecture across core AI systems. Oversee integration of AI services into enterprise platforms (including OCP), ensuring performance, reliability, and alignment with long‑term product strategy. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Requirements

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience.
Certifications are often desired.
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Nice To Haves

Application Development
AWS Cloud Computing
Business Management
Customer Solutions
Design
Group Problem Solving
Process Improvements
Project Management
Quality Management
Release Management
Risk Management
Software Solutions
User Experience (UX) Design
Application Delivery Process
Application Design
Architecture
Application Development Tools
Application Testing
Packaged Application Integration
System Development Life Cycle
Technical Troubleshooting

Responsibilities

Creates and leads the technical design and development of software solutions.
Proposes & designs software solutions to address complex business needs.
Prepares technical and procedural documentation required.
Facilitates complex problem resolution.
Provides technical guidance and support to colleagues.
Reviews coding, testing, and documentation of software.
Applies modern principles, methodologies and tools to advance business initiatives and capabilities.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future.
Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com .

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