Software Engineer - Ingestion

Smarsh•US - Remote, OR

13h

About The Position

At Smarsh, we build secure, scalable, and high-volume systems that help our clients meet complex compliance requirements. As a Software Engineer on the Ingestion Team, you’ll design, build, and operate systems that ensure client data is reliably captured, processed, and archived. Your work will focus on high-throughput backend services and always-on systems that prioritize reliability, security, and performance. You’ll play an important role in ensuring data is handled accurately and efficiently at scale. You’ll collaborate with cross-functional partners across Product Management, Engineering, and Site Reliability to deliver resilient systems and continuously improve how we operate. We’re looking for someone who is thoughtful, collaborative, and motivated to make an impact on critical infrastructure. The ProArchive Application Development team embraces an AI-first mindset, continuously elevating developer productivity through tools like GitHub Copilot, Windsurf, and Claude Code. We’re seeking developers who are passionate about advancing their AI-assisted development skills and leveraging them to deliver innovative, high-impact solutions for Smarsh customers.

Requirements

Experience working in a modern private cloud-based environment and familiarity with distributed systems
Experience building or supporting high-throughput, reliable backend services
Exposure to some of our technology stack, along with a willingness to learn new tools and technologies
A collaborative mindset, with openness to feedback and different perspectives
Understanding of modern software development practices and Agile methodologies
Ability to communicate technical concepts, progress, and challenges clearly
Comfort working in evolving environments where requirements may change over time
A proactive approach to problem-solving and improving system reliability

Nice To Haves

Around 4+ years of experience in software engineering or a related field
Experience working with messaging and queuing systems for high-volume processing (e.g., Kafka, AMQ, or similar)
Proficiency in C#, Java, .NET Core, or similar backend technologies
Familiarity with observability practices, including metrics, logging, tracing, and alerting
Experience working with relational databases (e.g., MS SQL) and optimizing queries and indexes at scale
Experience deploying and managing applications in Kubernetes
Familiarity with Linux-based systems
Ability to read, understand, and review code effectively
Contributions to open-source projects or participation in technical communities
Experience working in compliance, data governance, or other regulated environments

Responsibilities

Support and empower your team by contributing to a collaborative, inclusive, and respectful work environment
Design, build, and maintain high-availability backend services that meet reliability and performance goals
Participate in a shared on-call rotation and contribute to incident response, with a focus on learning and prevention
Build and improve observability through metrics, logs, traces, dashboards, and alerts (e.g., Splunk, Datadog, Grafana)
Deploy and manage services in Kubernetes environments
Troubleshoot and resolve production issues to improve system resilience and reliability
Review code, identify areas for improvement, and help reduce technical debt
Collaborate across teams to design scalable architectures and efficient data processing solutions
Contribute to a culture of knowledge sharing by supporting and learning from teammates
Stay current with emerging technologies and evaluate how they can strengthen our systems
Apply modern engineering practices, including Agile methodologies, CI/CD pipelines, and DevOps principles