Software Engineer, Infrastructure Automation - Hybrid

Cisco•Research Triangle Park, NC

19d•$126,500 - $182,000•Hybrid

About The Position

Our team is at the forefront of infrastructure modernization, dedicated to building robust control planes that power our global operations. We function as the engine behind our infrastructure, creating software-driven workflows that enable scale, reliability, and velocity across our global regions in the US, APAC, and EMEA. Our group is a diverse, collaborative community of engineers who value technical excellence and innovative problem-solving. We are passionate about moving away from manual toil and toward a self-service model that empowers our internal customers. Joining us means being part of a team that is actively shaping the future of how we manage and automate complex infrastructure at scale.

Requirements

Minimum 3 years of hands-on experience in software engineering, building and delivering scalable applications or platform services from design through production deployment.
Proficiency in Python for developing backend services, APIs, automation frameworks, and infrastructure workflows.
Hands-on experience with Infrastructure as Code (IaC) and automation tools such as Terraform, Ansible, Argo Workflows/CD, or equivalent technologies.
Experience with cloud infrastructure and virtualization platforms, such as OpenStack, VMware, Kubernetes, or similar cloud technologies.
Working knowledge of RESTful APIs, microservices architecture, and distributed systems with an understanding of scalability, reliability, and observability principles.
Experience with CI/CD pipelines, Git-based source control, and modern software development practices, including code reviews, automated testing, and release management.

Nice To Haves

Strong background in infrastructure management and understanding of how software interacts with hardware/OS layers.
Familiarity with Linux operating systems, networking fundamentals, and infrastructure troubleshooting in production environments.
A proactive, problem-solving mindset with the ability to troubleshoot complex issues in production environments.
Excellent collaboration and communication skills, with experience working in cross-functional Agile teams to deliver customer-focused platform capabilities.
Experience mentoring junior engineers or interns and contributing to a culture of knowledge sharing.
Expert knowledge of secure coding principles and threat modeling.

Responsibilities

Write functional, clean code and unit tests to build scalable control planes and automated infrastructure workflows, staying current on industry trends to drive product innovation.
Lead small-to-medium features from design to completion, coordinate project timelines with stakeholders, and act as a technical resource and mentor for colleagues and interns.
Perform coding, debugging, and troubleshooting in production environments, including on-call rotations, root cause analysis, and the application of secure coding principles to ensure system reliability.
Work independently to execute the defined software engineering roadmap, track metrics for product adoption, and develop remediation plans to ensure timely delivery of high-quality design and deliverables.
Provide technical support and guidance for enterprise automation tools and platforms, enabling teams to adopt self-service capabilities, troubleshoot automation workflows, resolve platform issues, and continuously improve the developer experience through documentation, training, and process enhancements.

Benefits

medical, dental and vision insurance
a 401(k) plan with a Cisco matching contribution
paid parental leave
short and long-term disability coverage
basic life insurance
grants of Cisco restricted stock units
10 paid holidays per full calendar year
1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday
paid year-end holiday shutdown
4 paid days off for personal wellness
16 days of paid vacation time per full calendar year (non-exempt)
flexible vacation time off program (exempt)
80 hours of sick time off provided on hire date and each January 1st thereafter
up to 80 hours of unused sick time carried forward from one calendar year to the next
Optional 10 paid days per full calendar year to volunteer
annual bonuses (for non-sales roles)
performance-based incentive pay (for sales roles)