(USA) Software Engineer III

Walmart•Bentonville, AR

5h•Onsite

About The Position

As a Software Engineer III, you will contribute to the design and development of scalable software solutions by collaborating with cross-functional teams including product management and user experience. This role involves troubleshooting complex issues, performing root cause analysis, and delivering high-quality code aligned with business requirements. You will manage project tasks, support continuous integration and deployment, and provide technical guidance to small engineering groups. The position demands strong problem-solving skills, adherence to coding standards, and a commitment to delivering sustainable, efficient software that meets organizational goals and enhances operational performance. About the team: The Contact Center Engineering team develops and maintains platforms that enable seamless customer support experiences. They design scalable call, chat, and routing workflows, integrate enterprise systems, and ensure high reliability across interactions. By optimizing solutions, the team supports efficient service delivery through agents and automation. Their work drives fast, consistent, and reliable communication within the contact center ecosystem, enhancing operational performance and customer satisfaction. The team emphasizes technical excellence, collaboration, and continuous improvement to address evolving business needs and deliver robust, scalable software solutions.

Requirements

Proven expertise in object-oriented programming and coding standards using languages such as JavaScript, Python, or C.
Strong knowledge of agile methodologies, including requirement scoping, user story creation, and iterative development.
Experience with continuous integration and continuous delivery (CI/CD) pipelines, automation scripting, and telemetry implementation.
Ability to analyze and troubleshoot defects, perform root cause analysis, and apply corrective actions effectively.
Familiarity with software testing strategies, tools, and quality assurance processes.
Technical acumen in platform design, API development, and component services.
Commitment to delivering scalable, maintainable, and secure software solutions aligned with business objectives.
Bachelor's degree in computer science, computer engineering, computer information systems, software engineering, or related area and 2 years’ experience in software engineering or related area.
OR 4 years’ experience in software engineering or related area.

Nice To Haves

Master’s degree in Computer Science, Computer Engineering, Computer Information Systems, Software Engineering, or related area.
Background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
Knowledge of accessibility best practices and joining the company in creating accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Responsibilities

Analyze and scope business and technical requirements to support agile development processes.
Develop, configure, and maintain software components ensuring scalability, availability, and maintainability.
Write clean, minimalistic code following coding standards and best practices across multiple languages and platforms.
Build automation scripts to streamline continuous integration and delivery pipelines.
Implement telemetry and security features to meet compliance and performance standards.
Create and execute test cases to identify defects and ensure code quality.
Monitor application performance, troubleshoot issues, and perform maintenance activities.
Collaborate with stakeholders to align solutions with business objectives and technical needs.

Benefits

Competitive pay
Performance-based bonus awards
Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement leave
Jury duty leave
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption expense reimbursement
Surrogacy expense reimbursement
PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
Walmart-paid education benefit program (Live Better U) for full-time and part-time associates, covering programs from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply.