Software Engineer II ( Seattle/Provo)

Press Ganey•Provo, UT

2d•$65,000 - $85,000

About The Position

The primary responsibilities of this position are to develop, test, and maintain software features and modules within an AI-enabled engineering workflow powering our Hyperlift Stars Platform. Other responsibilities include collaborating with peers, product, and technical leadership to deliver high-quality implementations across the full lifecycle of modern data-intensive software systems. This role emphasizes leveraging AI tools to improve development speed, testing, and debugging while contributing meaningfully to team output.

Requirements

Proficiency in one or more programming languages and frameworks, preferably Elixir/Phoenix and/or Python/Flask
Working knowledge of relational databases, particularly PostgreSQL
Experience with or enthusiasm for AI-assisted development tools and workflows
Experience building and consuming REST APIs
Familiarity with data modeling concepts and backend systems design
Familiarity with cloud infrastructure (Azure, AWS) and containerized applications
Ability to debug and troubleshoot backend performance issues using modern observability tools
Exposure to CI/CD pipelines and infrastructure-as-code concepts (e.g., Terraform, Kubernetes)
Ability to work collaboratively in high-performing engineering teams
Strong written and verbal communication skills
Bachelor’s degree in Computer Science or a related technical field (or equivalent experience)
Professional experience in backend software development
Demonstrated ability to deliver features with quality and reliability under guidance from senior engineers
Enthusiasm for learning, self-improvement, and staying current with emerging tools and technologies
A drive toward delivery of quality products and a commitment

Responsibilities

Gathers feature requirements and participates in technical discussions to understand scope and design intent.
Implements features and modules in one or more programming languages and frameworks, preferably Elixir/Phoenix and/or Python/Flask, following design specifications and internal development standards.
Leverages AI tools to accelerate implementation, improve testing coverage, and streamline debugging workflows.
Develops and refactors code for performance, clarity, and testability across assigned feature areas.
Produces supporting documentation and design artifacts for owned features.
Contributes to database schema design (PostgreSQL) and API development for core Hyperlift Stars Platform.
Owns features end-to-end from implementation through testing, deployment, and post-release support.
Writes thorough unit, integration, and system-level tests to validate feature behavior and edge cases.
Debugs effectively using modern observability tools and AI-assisted troubleshooting techniques.
Prepares features for production release, including supporting deployment plans and rollback strategies.
Participates in peer code reviews, contributing to team-wide engineering quality and knowledge sharing.
Collaborates closely with peers to ensure alignment on technical approach and delivery timelines.
Troubleshoots and resolves issues surfaced through observability systems, user reports, or automated monitoring.
Contributes to installation, deployment, and developer documentation.
Diagnoses and resolves issues in backend services and microservices architectures.
Participates in the full software lifecycle from ideation to long-term maintenance and support.
Works within an Agile development process focused on iterative value delivery to internal and external users.