Software Engineer II (Salesforce Loyalty Management)

TD•Toronto, ON

1d•Onsite

About The Position

Perform activities developing components of solutions with a focus on analytics, support, testing, and proof of concepts aligned to business and technology objectives. Provide a broad range of system solutions development to business problems through the development and programming of applications / systems. May also provide research, installation, maintenance, configuration, administration and/or provisioning of systems/applications.

Requirements

5+ years IT Software Engineering experience
2+ years experience designing/operating/supporting Salesforce Loyalty Management or Salesforce CRM (Core)
Very comfortable developing APEX code from scratch and enhancing existing APEX code including debugging
Familiar with triggers and how to use triggers to manage business processes
Proficient using SOQL/SOSL and Data Loader
Expert knowledge of Salesforce Loyalty Mgmt configuration components
Expertise building flows and DPE logic within Loyalty Mgmt
Experience with Lightening LWC
Very comfortable creating and updating Loyalty Program Process Rules for processing Transaction Journals
Comfortable designing data models and building ER diagrams
Leveraged CI/CD pipelines previously to manage change from development through production
Including experience with SF changes sets
Including Git/Github
Including Jenkins
Expertise executing performance testing and optimizations/scaling as needed
Experience with SF native integrations with other SF products (CDC, MCE, MCP)
Hands on working experience with Jira and Confluence
Logical, creative thinker who can convert design into manageable configurations/components to deliver expected outcomes
Experience working in a scaled Agile framework
Mentor who works with junior Software Engineers in a collaborative manner to enhance the skills of the pod
Very comfortable delivering application demos for small to medium size groups
Able to work independently, within a team, with internal/external business and technology partners
Highly organized, self-motivated, and customer oriented
Strong analytical and problem solving skills
Excellent written and oral communication skills

Nice To Haves

Prior experience working with Marketing organizations
Some experience with Veracode and Sonarcube
Experience with Loyalty Management Referral Management package
Hands on experience with Salesforce Customer Data Cloud (CDC/CDP) and Salesforce Marketing Cloud Personalization/Engagement (MCP/MCE)
Knowledgeable with SF licensing, especially those licenses aligned to Loyalty Management
Understands Mulesoft integration techniques

Responsibilities

Develop components of solutions with a focus on analytics, support, testing, and proof of concepts aligned to business and technology objectives.
Provide a broad range of system solutions development to business problems through the development and programming of applications / systems.
Provide research, installation, maintenance, configuration, administration and/or provisioning of systems/applications.
Develop APEX code from scratch and enhance existing APEX code including debugging.
Manage business processes using triggers.
Utilize SOQL/SOSL and Data Loader.
Configure Salesforce Loyalty Management components.
Build flows and DPE logic within Loyalty Management.
Create and update Loyalty Program Process Rules for processing Transaction Journals.
Design data models and build ER diagrams.
Leverage CI/CD pipelines to manage change from development through production.
Execute performance testing and optimizations/scaling as needed.
Perform SF native integrations with other SF products (CDC, MCE, MCP).
Deliver application demos for small to medium size groups.
Deliver effective and efficient solutions ensuring that the project deliverables are on time, within budget, and adhere to the corporate quality and security standards.