Software Engineer II
About The Position
Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce. As a Software Engineer II on the Human Services Transformation team, you will be responsible for supporting systems implementation, operations and maintenance, and application support activities. You will contribute to workstreams involving help desk operations and software application development and maintenance. You will also complete assigned tasks and deliverables in support of project timelines and quality standards, review work products for accuracy and identifying issues for escalation, and collaborate with team members and client stakeholders to support project execution.
Requirements
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or another technical field
- 1+ years of experience with state public assistance systems supporting eligibility determination, benefits administration, or case management
- 1+ years of experience supporting state government clients in eligibility determination, benefits calculation, benefits issuance, or information management
- 1+ years of experience supporting systems implementation, operations and maintenance, help desk operations, or software application development and maintenance
- Ability to travel 0-25%, on average, based on the work you do and the clients and industries/sectors you serve
Nice To Haves
- Ability to lead projects or workstreams
- Experience managing workstreams or coordinating team members on technology engagements
- Experience supporting proposal development
- Experience resolving client issues in a project environment
Responsibilities
- Supporting systems implementation, operations and maintenance, and application support activities
- Contributing to workstreams involving help desk operations and software application development and maintenance
- Completing assigned tasks and deliverables in support of project timelines and quality standards
- Reviewing work products for accuracy and identifying issues for escalation
- Collaborating with team members and client stakeholders to support project execution
Benefits
- Discretionary annual incentive program
- Professional development opportunities
- Opportunities to build new skills
- Leadership opportunities
- Mentorship opportunities
- On-the-job learning experiences
- Formal development programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
