Software Engineer II, Client Experience, Cost Journey

Spring Health•New York, NY

5d•Hybrid

About The Position

Spring Health is a global mental health company focused on eliminating barriers to mental health care. Its AI-native platform offers personalized support through self-guided tools, coaching, therapy, medication management, and specialty care. The Software Engineer II will report to the Associate Director of Engineering for the Client Experience group and implement full-stack experiences in client- and provider-facing applications. As a member of the Cost Journey team, this role will help members understand their costs and feel confident continuing to book sessions. This is a hybrid position based in the New York City area, with an expectation to work from the office two to three days per week at the 60 Madison Avenue location. Candidates must be based in the NYC area or able to relocate independently within 90 days of their start date. Occasional travel for team on-sites is required. The role participates in an on-call rotation. Spring Health expects team members to use AI tools thoughtfully, apply human judgment to AI outputs, and continue building AI fluency. The position uses approved tools such as Claude and Copilot to support implementation, debugging, documentation, code review, and testing, while requiring human review of generated code and adherence to company data standards.

Requirements

3–5 years of professional software development experience.
Proficiency with Ruby on Rails, React, and TypeScript.
Experience building full-stack applications.
Actively use AI coding tools such as Claude or Copilot for features, debugging, and test creation; iterate on prompts and critically review AI-generated code for correctness, security, and standards compliance.
Ability to work independently and collaboratively in a fast-paced, ambiguous environment.
Experience working in cross-functional Agile teams.
Strong problem-solving skills, attention to detail, and a focus on clean, maintainable code.
Commitment to writing well-designed tests alongside code.
Ability to evaluate AI-generated code for functional correctness and recognize that outputs require human review before merging.
Familiarity with basic prompting structure, AI coding-assistant capabilities and failure modes, and Spring Health data standards for information used with AI tools.

Nice To Haves

Prior experience within a mental health or healthcare organization.

Responsibilities

Write, review, and deliver production-ready code focused on correctness, clarity, and maintainability.
Participate in code reviews by providing constructive feedback and using review comments as learning opportunities.
Use AI tools to explore implementation approaches, accelerate development, generate documentation, and augment code reviews; critically review AI-generated code before shipping.
Contribute to architectural discussions and team technology-debt prioritization.
Clarify requirements, remove ambiguity, and identify and mitigate risks before they become blockers.
Deliver well-scoped features independently and consistently contribute to larger projects involving multiple people.
Collaborate with product managers and designers to break complex requirements into manageable, shippable units.
Advocate for engineering standards, including test coverage, documentation, and observability.
Participate in an on-call rotation to support reliability and respond to production issues.
Identify and resolve root causes across code domains, and add logging, alerting, and monitoring as standard parts of development.
Work cross-functionally with other teams to deliver complete experiences.
Use AI to support feature development, debugging, documentation, and test creation, iterating on prompts and validating outputs against team standards.
Contribute to planning, estimation, delivery practices, and techniques that improve engineering outcomes and team velocity.
Write tested, secure, understandable, and maintainable code.

Benefits

Health, dental, and vision benefits starting on the first day.
Access to One Medical accounts for employees and dependents.
Health Savings Account and Flexible Spending Account plans; Spring contributes up to $1,000 to HSAs depending on plan type.
Employer-sponsored 401(k) match of up to 2%.
Yearly allotment of no-cost visits to Spring Health network therapists, coaches, and medication management providers for employees and dependents.
Paid time off, including vacation, sick leave, and company holidays.
Parental leave after six months of tenure: 18 weeks for birthing parents and 16 weeks for non-birthing parents.
Access to Noom, a psychology-based weight management program.
Fertility care support through Carrot and up to $4,000 reimbursement for related fertility expenses.
Access to Wellhub for fitness, mindfulness, nutrition, and sleep options.
Access to BrightHorizons sponsored child care, backup care, and elder care.
Up to $1,000 per year in professional development reimbursement.
Up to $200 per year in donation matching.