Software Engineer II
About The Position
The Software Engineer II will design, develop, and support enterprise ServiceNow solutions with a strong focus on CMDB, CSDM, and APM data governance. This role requires deep expertise in ServiceNow development, JavaScript, and integration technologies to ensure accurate configuration data, service mapping integrity, and enterprise “single source of truth” alignment. The ideal candidate will build scalable automation using ServiceNow APIs, Business Rules, Client Scripts, Flow Designer, and IntegrationHub/REST integrations while supporting complex enterprise application environments.
Requirements
- 5+ years of application development or systems analysis experience (or equivalent combination of education and experience)
- Strong ServiceNow engineering experience with CMDB, CSDM, and APM
- Expertise in JavaScript and ServiceNow platform APIs
- Experience with IntegrationHub and REST API integrations
- Strong understanding of CI relationships, Technical Services, and Business Services
- Experience with enterprise CMDB governance and data quality standards
- Ability to manage multiple complex assignments and deliver within timelines
- Strong analytical, problem-solving, and debugging skills
- Excellent communication and stakeholder interaction skills
Nice To Haves
- Familiarity with enterprise banking or regulated application environments
- Experience working across integrated enterprise application ecosystems
- Ability to operate independently and as part of a cross-functional team
- Proactive, action-oriented approach to solution delivery and optimization
- Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
Responsibilities
- Design, develop, and support ServiceNow applications and integrations using JavaScript and ServiceNow APIs
- Build and maintain CMDB/CSDM relationships across Technical Services, Business Services, and CI hierarchies
- Develop automation using Business Rules, Client Scripts, and Flow Designer
- Integrate external systems using IntegrationHub and REST APIs
- Ensure CMDB governance, data integrity, and alignment with CSDM standards
- Perform systems analysis, technical design, development, testing, and debugging
- Collaborate with cross-functional teams across development, operations, and business units
- Provide technical leadership and coordinate development efforts on complex projects
- Prepare technical documentation, estimates, and system design artifacts
- Recommend improvements to technology, architecture, and development processes
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
