Software Engineer II

TD Bank•Charlotte, NC

13h•Onsite

About The Position

The Software Engineer II performs activities developing components of solutions with a focus on analytics, support, testing, and proof of concepts aligned to business and technology objectives. Provides a broad range of system solutions development to business problems through the development and programming of applications / systems. May also provide research, installation, maintenance, configuration, administration and/or provisioning of systems/applications. The RESL Business Technology department supports the Encompass loan origination platform and Blend point-of-sale platform, including their associated business rules and workflows. This role will partner with product managers, product owners, line-of-business teams, external vendors, and IT support to improve business capabilities, reduce costs, and automate processes. The Software Engineer II will work within an Agile pod alongside configuration, testing, product, and other technology resources. The role will help design and deliver Encompass solutions, including plugins, workflow rules, Encompass Web input forms, and task-based processing. Strong communication is the most important skill for this position. We are looking for someone who listens well, collaborates effectively, and approaches solutions with empathy for both the end users and the business processes we are working to improve.

Requirements

Undergraduate degree, Postgraduate degree or Technical Certificate
Strong academic background (e.g., computer science, engineering)
3-5 years relevant experience
Strong communication skills preferred
Encompass configuration experience preferred
Business analysis experience preferred
Underwriting experience preferred
Deep data reporting experience preferred
Software engineering experience preferred
Website design experience preferred
Encompass web experience preferred

Nice To Haves

Strong communication skills
Encompass configuration experience
Business analysis experience
Underwriting experience
Deep data reporting experience
Software engineering experience
Website design experience
Encompass web experience

Responsibilities

Develops new solutions as required for engineering programs and projects within assigned area.
Develops new features and performs unit / component test for new application development initiatives aligned to business needs and in accordance with technology architecture standards.
Supports business enquiries and business activities through execution of small enhancements and break / fix implementations (e.g. source code changes).
May also be responsible for peer code review.
Works with technology partners to ensure the configuration and custom components meet application requirements and performance goals.
Analyzes the technical requirements to recommend pragmatic and sound engineering specific solutions for own area, may be involved in coding/story estimates.
Works with other stakeholders, internal technology partners to ensure engineering solutions meet technical direction, requirements, performance, time-to-market and innovation goals.
Monitors product lifecycles, ensuring specifications and functionality support business objectives and engineering decisions, undertaking re-development where required.
Documents and verifies system components, applications, system infrastructure, security, integration, operability and engineering related architecture designs associated with a program or project.
Participates in quality management reviews, in particular reviews of the designs, prototypes and other requirements work products to ensure they fulfill the requirements.
Creates and maintains quality code, ensures defect free programming consistent with standards; provides code maintenance and support during testing cycles and post-production deployment and participates in reviewing peer coding.
Provides technical expertise during Incident management, analyzes incident reports and outages, performs impact assessment for incidents and facilitates internal and external communication throughout incident resolution.
Participates in identifying and recommending development / testing solutions / tools in support of project / application objectives.
Assists in the development / maintenance of comprehensive processes for prevention of issues and participate in problem determination and timely resolution of incidents applying appropriate quality measures.
Adheres to enterprise frameworks or methodologies that relate to software engineering activities.
Ensures respective programs/ policies/practices are well managed, meets business needs, complies with internal and external requirements, and aligns with business priorities.
Collaboratively engages with relevant stakeholders at all levels, both internal and external, to shift from finding defects to proactively preventing defects.
Actively seeks and supports continuous improvement and automation opportunities within the engineering practice.
Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs/ policies/ practices.
Identify opportunities to minimize cost, provide recommendations and/or deliver corresponding strategic solutions to support cost effectiveness and to enhance stakeholder experience.
Conducts code reviews to ensure adherence to quality, standards compliance, reusability and ease of maintenance, Operational Readiness Reviews, and supporting gating and review sign-offs for solution design.
Monitors service, productivity and assesses efficiency levels within own function and implement continuous process / performance improvements where opportunities exists.
Leads / facilitates and/or implements actions / remediation plans to address performance / risk /governance issues.
Actively manages relationships within and across various business lines, corporate and/or control functions and ensures alignment with enterprise and/or regulatory requirements.
Protects the interests of the organization – identifies and manage risks, and escalates non-standard, high risk activities as necessary.
Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts.
Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite.
Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/ points of interest.
Provides thought leadership and/or industry knowledge for quality engineering best practices and participates in knowledge transfer within the team and business unit.
Keeps current on emerging trends/ developments and grows knowledge of the business, related tools and techniques.
Participates in personal performance management and development activities, including cross training within own team.
Keeps others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities.
Actively mentors and enables team members by sharing knowledge and leveraging engineering best practices.
Supports the team by providing guidance and proactively identifying and resolving issues.
Leads, motivates and develops relationships with internal and external business partners / stakeholders to develop productive working relationships.
Contributes to a fair, positive and equitable environment that supports a diverse workforce.
Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally.