Software Engineer II

Ticketmaster

1d•Onsite

About The Position

At Ticketmaster, we are building a new platform for live entertainment. Today we sell tickets not only on Ticketmaster.com but on partner e-commerce sites and the biggest social networks. As we continue to grow we need outstanding engineers. That’s where you come in. This is a permanent, 40 hours per week position located in Virginia, US, reporting to the Director, Software.

Requirements

1+ years professional hands-on related experience
Java: Experience with JVM technologies and proficiency in Java programming (Java 17+ preferred), including Spring Boot MVC or Spring WebFlux
Testing & Build: Unit testing skills (JUnit) with test-driven development practices; familiarity with build automation tools such as Maven or Gradle
Cloud & Infrastructure: Familiarity with AWS or similar cloud platforms and basic understanding of Infrastructure as Code (Terraform or CloudFormation)
Containers & Orchestration: Experience with Docker containerization; exposure to Kubernetes is a plus
A bachelor's degree in CS/Information Systems or related field
Understanding of Design Patterns and SOLID principles
Experience working in an agile development environment

Nice To Haves

Messaging: Experience with Kafka or similar messaging systems and event-driven architectures
Caching: Redis or similar in-memory data stores
CI/CD: GitLab CI, Jenkins, or similar pipeline automation tools
Observability: Prometheus, Grafana, Splunk, ElastAlert, or similar monitoring and alerting tools
Stream Processing: Spring Cloud Stream, Kafka Streams, or similar event-driven frameworks
Edge & API Management: Fastly, Apigee, or similar CDN/API gateway platforms
Databases: MongoDB, MySQL, or similar relational and NoSQL databases
Performance Testing: Gatling, JMeter, or similar load testing tools
Scripting: Bash, Python, or similar languages for automation and tooling
ElasticSearch / OpenSearch
Familiarity with AI/ML tools or LLM integrations
Frontend: React or similar modern JavaScript frameworks

Responsibilities

Write well-designed, efficient code with unit tests, logging, and documentation following test-driven development practices
Contribute to building and maintaining public APIs and reactive non-blocking microservices handling concurrent requests at scale
Support the development of real-time data streams, search applications, and data pipelines powering Ticketmaster's Discovery Experiences, reporting, and content platforms
Containerize applications and work with cloud infrastructure using Infrastructure as Code, with automated CI/CD pipelines for testing and deployment
Contribute to observability solutions including metrics, logging, and alerting
Troubleshoot and resolve production issues with guidance from senior engineers, and participate in on-call rotations to support platform reliability
Work with relational and NoSQL databases, implementing caching strategies for optimal performance
Contribute to web applications including the next generation of Ticketmaster.com
Collaborate with cross-functional teams on shared frameworks, technologies, and AI-driven platform improvements