Global Software Engineer II

Applied Materials • Santa Clara, CA

2d • $100,000 - $136,500 • Onsite

About The Position

Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology.

Requirements

• Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities.
• Understands key business drivers; uses this understanding to accomplish own work.
• No supervisory responsibilities but provides informal guidance to new team members.
• Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents.
• Impacts quality of own work and the work of others on the team; works within guidelines and policies.
• Explains complex information to others in straightforward situations.

Responsibilities

• Analyze and collaborate to resolve Applied Materials’ equipment software application and systems issues of moderate complexity. Learn and investigate customer's high value problem (HVP), systemic bug or software failures.
• Provides customer software support via Software Ticketing system.
• Provides timely updates/reports to all stakeholders on key customer software issues. Aligns and delivers in line with group objectives.
• Create, test, and verify Software Change Notifications and Key Feature Procedures for product software.
• Participates in developing customer focused feature documentation for external software features.
• Participates and contributes in equipment software specification and design, testing and documentation reviews as appropriate for customer requests.
• Assists in training junior level engineers and detailed product operation.

Benefits

• supportive work culture that encourages you to learn, develop, and grow your career
• comprehensive benefits package
• participation in a bonus and a stock award program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed