Software Engineer II - Technology Application Engineer

TD•Toronto, ON

3d•CA$81,600 - CA$115,200•Onsite

About The Position

This role is responsible for enterprise ownership of Legal Technology platforms supporting regulatory compliance, eDiscovery, legal hold, and contract management systems. The position combines SaaS engineering, cloud integration, production support, vendor management, and identity/security integration within a regulated banking environment. We're looking for an intermediate-level software engineer with strong SaaS integration experience who will act as the technical owner of multiple enterprise SaaS and hybrid systems. Responsibilities span onboarding SaaS platforms, integrating with Azure-Based identity systems, managing applications, and coordinating with vendors and enterprise architecture teams.

Requirements

4–6 years of experience in enterprise application engineering, SaaS integration, or production support roles.
Experience in regulated industries such as banking or financial services is strongly preferred (specifically TD).
The candidate should demonstrate ownership mindset, strong troubleshooting ability, and familiarity with cloud identity systems.
Undergraduate degree, Postgraduate degree or Technical Certificate
Strong academic background (e.g., computer science, engineering)
3-5 years relevant experience
Enterprise SaaS Platforms
Azure Cloud
Microsoft Entra ID
SSO (SAML/OAuth)
Production Support
Incident Management
ServiceNow
Database Fundamentals
Change Management
SDLC
M365 Integrations
Vendor Management
Strong experience in integration engineering
REST APIs / file-based integrations (CSV, SFTP)
Data processing & transformation (ETL concepts)
Debugging and troubleshooting data pipeline issues
Knowledge of security + governance controls (CSP, access, data controls)
Hands-on experience with database operations (backup, restore, migration)
Familiarity with infrastructure setup (firewall rules, certificates, access controls)
Strong analytical and troubleshooting mindset
Able to translate technical issues into business impact
Adapts to evolving cloud and SaaS ecosystems
Takes ownership and accountability for the work that they do
Can operate effectively in high-pressure environments and ambiguous situations.
Experience supporting production systems in enterprise environments

Nice To Haves

Experience with Legal SaaS applications like Exterro, TeamConnect, iManage, Dilligent, Intella, Tymetrix, etc.
TD Bank Domain Knowledge (SDLC, ServiceNow, Change Tickets, etc.)
DevOps concepts like CI/CD pipelines

Responsibilities

Own end to end lifecycle of enterprise legal applications
Lead onboarding of SaaS legal platforms
Configure enterprise SaaS integration
Support migration from legacy on-prem systems
Implement and support cloud integrations using Azure
Manage identity and access using Microsoft Entra ID
Support SSO, MFA, and conditional access policies
Build and support REST API integrations
Manage batch data processing and scheduled jobs
Support file transfer protocols (SFTP, APIs, TIBCO)
Integrate N365 services (outlook, exchange, SharePoint)
Maintain SaaS connectors and middleware dependencies
Understand relational database fundamentals
Support backups, recovery, and restore validation
Assist with data migration activities
Collaborate with DBAs and data engineers
Ensure encryption standards and secure data handling
Manage access control models (RBAC)
Ensure compliance with enterprise banking standards
Develop new solutions as required for engineering programs and projects within assigned area
Develop new features and perform unit / component test for new application development initiatives aligned to business needs and in accordance with technology architecture standards
Support business enquiries and business activities through execution of small enhancements and break / fix implementations (e.g. source code changes)
May also be responsible for peer code review.
Work with technology partners to ensure the configuration and custom components meet application requirements and performance goals
Analyze the technical requirements to recommend pragmatic and sound engineering specific solutions for own area, may be involved in coding/story estimates
Work with other stakeholders, internal technology partners to ensure engineering solutions meet technical direction, requirements, performance, time-to-market and innovation goals
Monitor product lifecycles, ensuring specifications and functionality support business objectives and engineering decisions, undertaking re-development where required
Document and verify system components, applications, system infrastructure, security, integration, operability and engineering related architecture designs associated with a program or project
Participate in quality management reviews, in particular reviews of the designs, prototypes and other requirements work products to ensure they fulfill the requirements
Create and maintain quality code, ensure defect free programming consistent with standards; provide code maintenance and support during testing cycles and post-production deployment and participate in reviewing peer coding
Provide technical expertise during Incident management, analyze incident reports and outages, perform impact assessment for incidents and facilitate internal and external communication throughout incident resolution
Participate in identifying and recommending development / testing solutions / tools in support of project / application objectives
Assist in the development / maintenance of comprehensive processes for prevention of issues and participate in problem determination and timely resolution of incidents applying appropriate quality measures
Adhere to enterprise frameworks or methodologies that relate to software engineering activities
Ensure respective programs/ policies/practices are well managed, meets business needs, complies with internal and external requirements, and aligns with business priorities
Collaboratively engage with relevant stakeholders at all levels, both internal and external, to shift from finding defects to proactively preventing defects
Actively seek and support continuous improvement and automation opportunities within the engineering practice
Conduct meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs/ policies/ practices
Identify opportunities to minimize cost, provide recommendations and/or deliver corresponding strategic solutions to support cost effectiveness and to enhance stakeholder experience
Conduct code reviews to ensure adherence to quality, standards compliance, reusability and ease of maintenance, Operational Readiness Reviews, and supporting gating and review sign-offs for solution design
Monitor service, productivity and assess efficiency levels within own function and implement continuous process / performance improvements where opportunities exists
Lead / facilitate and/or implement actions / remediation plans to address performance / risk /governance issues
Actively manage relationships within and across various business lines, corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements
Protect the interests of the organization – identify and manage risks, and escalate non-standard, high risk activities as necessary
Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite
Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
Provide thought leadership and/ or industry knowledge for quality engineering best practices and participate in knowledge transfer within the team and business unit
Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
Participate in personal performance management and development activities, including cross training within own team
Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
Actively mentors and enables team members by sharing knowledge and leveraging engineering best practices.
Supports the team by providing guidance and proactively identifying and resolving issues
Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships.
Contribute to a fair, positive and equitable environment that supports a diverse workforce
Act as a brand ambassador for your business area/function and the bank, both internally and/or externally