Software Engineer II, Segment Optimization
About The Position
Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights. Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers. With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups, Forbes’ Cloud 100 (five years running!), Inc.’s Best Workplaces, and the Human Rights Campaign Foundation's Corporate Equality Index! About the Role Our Segment Optimization team is the backbone of Attentive’s audience-segmentation infrastructure, processing, storing, and optimizing data at massive scale and speed. We handle billions of events from over 100 million customers daily, enabling near-real-time audience insights and AI-driven personalization through our Data, Optimization, and ML Platforms. Joining our team offers a high-growth opportunity to work on high-impact systems alongside talented engineers. As a Software Engineer II, you will build and improve distributed data applications that power our segmentation platform and deliver personalized experiences for our clients and their customers. You will own well-scoped features end to end, develop a strong understanding of the services you support, and partner with senior engineers and cross-functional teammates to make sound design and implementation decisions. This role is an opportunity to deepen your expertise in distributed systems, data pipelines, and real-time processing. This team is building the segmentation platform that empowers our clients to curate audience segments, which Attentive uses across the platform to personalize content. By delivering more relevant and engaging messages, this drives higher performance for our clients and better experiences for their customers.
Requirements
- 2–4 years of experience as a Software Engineer, with a foundation in building backend services and a desire to deepen your skills in distributed systems
- Experience developing with Java, Python, or Go and a strong understanding of object-oriented design, algorithms, and optimization
- Familiarity with relational and non-relational databases and understanding how data modeling and access patterns affect system performance and reliability
- Understanding of what clean, correct code looks like and adherence to established best practices, with a strong foundation in data structures, algorithms, and software design
- Takes ownership beyond the task and cares about the end-to-end impact of their work, from operating it reliably to delivering value for customers
- Communicates clearly and works effectively with technical and non-technical teammates
- Comfortable working through ambiguity and can use business goals and team guidance to turn it into clear deliverables
Responsibilities
- Build and improve systems that power audience segmentation for more than 100 million customers, directly enabling personalized experiences across Attentive’s platform
- Own well-scoped features end to end across distributed data applications, from design and implementation through testing, deployment, and operation
- Partner with engineering, product, and design teammates to deliver high-quality, impactful software
- Develop a deep understanding of the services you own, how data flows through the platform, and how your work affects clients and customers
- Contribute to team and engineering-wide improvements, including process, infrastructure, and system enhancements
- Use AI tools to move quickly while focusing on system behavior, architecture, and thoughtful design tradeoffs
Benefits
- Competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
