Software Engineer II - Engineering Services (Full Stack)

BigCommerce•Austin, TX

4d•Remote

About The Position

The Engineering Services team is looking for a Software Engineer who wants to see their work land directly in merchants' hands. Sitting within Commerce's professional services organization, our team designs, builds, and maintains single-click apps published to the BigCommerce App Marketplace. We also deliver data migration projects that help merchants move onto BigCommerce with confidence. Because our roadmap is shaped by what merchants and services teams encounter in the field, you'll work with short feedback loops, varied projects, and code that ships to real stores quickly.

Requirements

3+ years of professional experience as a Software Engineer
Solid understanding of programming principles and write code that others enjoy inheriting
Hands-on experience with NetJavaScript/TypeScript (Node) and/or PHP on the backend, and React and Next.js on the frontend - depth in one with willingness to work across the stack
Experience integrating with third-party APIs and services (REST, GraphQL, webhooks, OAuth)
Think in multi-tenant terms: one app, thousands of stores, and the performance, data-isolation, and upgrade considerations that come with that
Comfortable context-switching across concurrent projects and picking up unfamiliar codebases quickly
Excellent interpersonal skills - able to collaborate and communicate efficiently in person, video calls, Slack or email, including explaining technical concepts to non-engineering stakeholders
Driven to take action and enjoy owning work from inception to delivery
Enjoy being part of a collaborative team focused on building products that delight customers and our partners

Nice To Haves

Bachelor's degree in CS or equivalent experience; or completion of a comprehensive software engineering boot camp.
Experience with ecommerce platforms, BigCommerce APIs, or building apps for a marketplace/app-store distribution model

Responsibilities

Design, build, and maintain single-click apps across the full stack - backend services in Node/TypeScript and PHP, and frontends in React
Integrate deeply with BigCommerce platform APIs (REST and GraphQL), webhooks, and OAuth flows
Write code that is performant, maintainable, clear, and concise, with appropriate test coverage
Build new features with a focus on extensibility and quality - a single codebase serving many merchants raises the bar for both
Support apps in production: monitor health, troubleshoot issues and resolve merchant-impacting bugs
Contribute to data migration projects, from scripting and validation through cutover
Participate in code reviews to maintain and improve quality
Partner with Product Managers, solutions architects, and other services teams to translate merchant requirements into technical designs, occasionally joining client and partner conversations alongside Product Managers
Move comfortably between projects and codebases, choosing the right tools and patterns for each job