Software Engineer, GenAI
About The Position
Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh.
Requirements
- 3+ years of experience building production-grade systems, with 1–2+ years focused on LLM-powered or agentic products.
- Deep fluency with LLM APIs, prompting strategies, and orchestration patterns (e.g., LangChain, LlamaIndex, custom pipelines).
- Experience with retrieval systems (e.g., semantic and lexical retrieval, vector DBs, efficient kNN), function calling, tool-use, or agentic workflows.
- Working knowledge of model evaluation, experience building diverse datasets, conducting both automated and human-in-the-loop evaluations, running A/B tests, and working with subject matter experts to guide model improvement.
- Strong Python fundamentals—including ability to write clean code, design comprehensive test-cases, and familiarity with core language features and standard libraries; experience with async programming, performance profiling, packaging, and deployment tooling is strongly preferred.
- Good taste and intuition: You know when to move fast, ship, and iterate and also when to take a beat to tackle tech debt.
- Must be willing to work from our SF or NYC office at least 3x per week.
- This position requires a commitment to a hybrid work model, with the expectation of coming into the office a minimum of (3) three times per week.
Nice To Haves
- We value people who are eager to learn new things and recognize that great team members might not perfectly match a job description. If you’re interested in the role but aren’t sure whether or not you’re a good fit, we’d still like to hear from you.
Responsibilities
- Design and build agentic systems that turn LLMs into composable, dependable tools—leveraging retrieval, tool use, agentic reasoning, and structured outputs.
- Collaborate with ML and infra engineers to scale and optimize agentic workflows, managing latency, context windows, and model choice.
- Write high-quality, modular code that’s graceful under failure, flexible to change, and easy to iterate on.
- Own major architectural decisions—how we architect workflows, define data flow, cache intermediate state, and structure generative outputs.
- Drive rigorous evaluation: build benchmark datasets, develop automated and human-in-the-loop frameworks, design experiments to surface failure modes and edge cases, run A/B tests to inform deployment, and distill insights from clinician feedback to evaluate and guide model improvement.
- Leverage frontier capabilities: rapidly prototype with new models and model capabilities, open-source tools, and novel prompting techniques.
Benefits
- 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees
- Medical, Dental, and Vision coverage for all full-time employees and their families.
- If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.
- Generous paid parental leave for all full-time employees.
- Resources and financial support to help you build your family.
- Contribution matching to help invest in your future.
- Tax free funds for personal device usage.
- Access to Flexible Spending Accounts (FSA) and Commuter Benefits.
- Monthly contributions for fitness, professional development, coworking, and more.
- Dedicated access to therapy and coaching to help you reach your goals.
- Paid Sabbatical Leave after 5 years of employment.
- Competitive compensation and equity grants for full time employees.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
