Software Engineer - Full Stack

eBay•Austin, TX

7d•$98,000 - $173,600•Remote

About The Position

We are the Digital Services team within Customer Service Technology under eBay’s Global Technology Organization. We own the end-to-end online customer service experience across web and native mobile, helping millions of buyers and sellers get fast, effective help every day. Our mission is to keep members in-journey and resolve issues through intuitive, compliant self-service experiences, driving high containment and deflection, lower customer effort (CES), and reduced assisted contact. We design and build the experiences that enable customers to quickly find answers, resolve issues through self-service, and get support when needed. Partnering closely with Product, Design, Data, and Platform teams, we deliver intuitive, reliable, and scalable solutions that improve the end-to-end customer service journey. Our engineers work across frontend applications, backend services, APIs, and platform integrations using a modern, diverse tech stack that includes Java, Node.js, web services, native iOS and Android, and a variety of data stores such as NoSQL and Oracle, with a strong focus on quality, observability, and collaboration in a highly distributed environment.

Requirements

4+ years of software development experience with strong computer science fundamentals and problem-solving skills.
Strong experience building full stack applications, including frontend development, backend services, and API integrations.
Deep expertise in Java (Spring / Spring Boot) and/or Python, with experience building scalable APIs using REST and GraphQL.
Proficiency in JavaScript/TypeScript, Node.js, React, Marko, and modern web development frameworks.
Experience designing and integrating distributed systems, services, and data flows in a high-scale environment.
Solid understanding of databases and data access patterns, including Oracle, NoSQL, and GraphQL-based systems.
Familiarity with Agile development, CI/CD pipelines, Git, testing strategies, and modern engineering best practices.
Experience using AI-assisted development tools such as coding assistants, test generation, and code review aids to accelerate delivery while maintaining high code quality.

Responsibilities

Translate requirements into software designs and deliver clean, efficient, extensible, and maintainable code.
Architect, develop, and deploy highly scalable, resilient, and performant distributed systems and full-stack applications.
Boost team productivity by identifying and advocating opportunities for process and tooling improvements.
Anticipate areas of frequent change, and design with flexibility to improve long-term engineering velocity.
Collaborate with cross-functional partners to deliver innovative solutions aligned with development goals and principles.
Apply evidence-centered design to ensure features are testable, high-quality, and continuously deliverable.
Provide technical leadership: code reviews, ADR (Architecture Decision Record) feedback, mentoring, and coaching across teams.
Identify gaps and systemic issues, propose solutions, shape the engineering roadmap, and drive resolution.
Lead engineering support, release management, and on-call responsibilities for an always-on 24/7 site.