Software Engineer - Engineering Productivity
About The Position
At Counterpart Health, we are transforming healthcare and improving patient care with our innovative primary care tool, Counterpart Assistant. By supporting Primary Care Physicians (PCPs), we are able to deliver improved outcomes to our patients at a lower cost through early diagnosis and longitudinal care management of chronic conditions. We value diversity — in backgrounds and in experiences. Healthcare is a universal concern, and we need people from all backgrounds and swaths of life to help build the future of healthcare. Clover's engineering team is empathetic, caring, and supportive. We are looking for a Software Engineer, Engineering Productivity with expertise in backend infrastructure and systems engineering to join our globally distributed engineering team. You won't just write code to spec — you'll understand the business problem, engage with stakeholders, and shape the solution. In this role, you will act as a high-leverage technical bridge between Quality and Eng Core, building the automated safety nets and internal processes required to increase deployment velocity while driving code-related incidents to zero.
Requirements
- 5+ years of experience in software with proficiency in one or more common languages (e.g., Python, Go), and are comfortable working across different technical systems and concerns.
- A strong product-oriented mindset, care about outcomes over output, and want to understand the "why" behind what you build to connect your work to business impact.
- Experience building and refactoring complex (often distributed) systems and possess experience with declarative infrastructure as code (IaC) deployment patterns.
- Experience with public cloud platforms such as GCP and/or AWS.
- AI experience in terms of testing tools and architecture. You know how to build systems with AI agents as your partners, and you possess clear strategies for strictly verifying and validating AI-generated code and infrastructure outputs before they merge.
- Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and are able to adapt quickly to new challenges and technologies.
Responsibilities
- Design and champion internal Quality Programmes: Drive engineering-wide process changes and ensure pods adopt new reliability standards without friction. You will operate with a product-owner mindset to define and evangelize the internal reliability roadmap.
- Define and enforce hard metrics: Measure and establish hard quality telemetry (e.g., DORA metrics, bug-to-deploy ratios, SLIs/SLOs) to create a quantifiable baseline for platform reliability.
- Architect Shift-Left Pipeline Gates: Weave automated Performance, Security, and Accessibility checks directly into the CI/CD pipeline at the PR level in tight partnership with Eng Core.
- Build Real-World Load Testing: Shift load and performance testing left for every customer onboarding, validating real-world assumptions.
- Engineer Synthetic Data & Production Canaries: Build the architecture for safe synthetic data injection to unblock heavy load-testing and live-production canaries, strictly isolating test data from authentic user telemetry.
- Leverage Generative AI Tooling: Actively utilize AI assistants (e.g., Gemini, Claude, Cursor, Codex) to accelerate the development of testing frameworks, automate infrastructure code, and design advanced testing architectures.
- Drive Tooling Consolidation: Lead the technical migration away from expensive, legacy testing infrastructure to a unified, AI-supported automation stack.
- Help define and maintain development practices: Enable fast iteration while ensuring quality, including writing tests and documenting key implementations.
Benefits
- Competitive base salary
- Equity opportunities
- Performance-based bonus program
- Regular compensation reviews
- Comprehensive group medical coverage (hospitalization, outpatient care, optical services, dental benefits)
- No-Meeting Fridays
- Company holidays
- Access to mental health resources
- Generous annual leave policy
- Remote-first culture
- Learning programs
- Mentorship
- Professional development funding
- Regular performance feedback and reviews
- Reimbursement for office setup expenses
- Flexibility to work from home
- Paid parental leave for all new parents
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
