Software Engineer - Developer Products (AI)

Workato • San Francisco, CA

18h • Onsite

About The Position

Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato’s cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. This role is at the forefront of innovation, specifically creating tools and platforms for developers who are building LLM and Agentic applications. You will be instrumental in shaping the future of how developers interact with and build on top of Workato's ecosystem in the age of AI. You will collaborate closely with product, engineering, and developer relations teams to deliver robust, scalable, and intuitive services. This role requires a high technical bar, plus an emphasis on developer ergonomics, so we can deliver a delightful developer experience.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, Information Systems, or equivalent industry experience.
• 3+ years of experience of professional software development experience, with a proven track record of shipping high-quality products.
• Product-minded engineer who thinks deeply about the end-user and has strong opinions about what makes a great developer experience.
• Experience building developer-facing products, APIs, SDKs, or CLIs.
• Proficient in one or more modern programming languages such as Go, Python, Ruby, or JavaScript and hands-on experience with LLM models.
• Solid understanding of API design, developer tooling, software architecture, data structures, and algorithms.
• Excellent written and verbal communication skills in English.
• Collaborative team player with a passion for empowering developers and improving developer experience.
• Adaptable, proactive, and creative—comfortable working in a dynamic, startup-like environment.
• Strong problem-solving skills and a continuous improvement mindset.

Nice To Haves

• Proven track record of deploying and maintaining ML services in production environments is a strong plus.
• LLMops/MLops experience is a strong plus, especially in developer-facing products.
• Experience building or supporting developer platforms, APIs, or sandbox environments is highly desirable.

Responsibilities

• Design, build, and maintain robust, scalable, and high-quality developer-facing products and APIs for LLM and Agentic application development.
• Collaborate closely with product managers, designers, developer relations and other engineers to translate developer needs and product requirements into elegant technical solutions.
• Write clean, maintainable, and well-tested code, and contribute to a high standard of engineering excellence within the team.
• Implement and improve validation, monitoring, and observability for ML services within the sandbox environment.
• Drive the full development lifecycle: from ideation and architecture to deployment and continuous improvement.
• Continuously evaluate and optimize existing implementations for performance, scalability, and developer usability.
• Identify and resolve bottlenecks, bugs, and technical challenges in a fast-paced, iterative environment.
• Conduct code reviews and mentor team members to uphold high engineering standards.
• Stay at the cutting edge of AI, LLMs, and developer tooling, bringing new ideas and technologies to the team.

Benefits

• Flexible, trust-oriented culture that empowers everyone to take full ownership of their roles.
• Vibrant and dynamic work environment.
• Multitude of benefits they can enjoy inside and outside of their work lives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level