Software Engineer - Core Product
About The Position
PagerDuty is seeking a Full-Stack Software Engineer to join their diverse and customer-focused team. In this role, you will be working on the scheduling platform, a core piece of the business that helps organizations distribute on-call responsibilities across their teams. This is an exciting opportunity to help realize the long-term vision for the product by building flexible and extensible scheduling capabilities powered by AI-native foundations. You will architect and build a suite of highly available services, scalable databases, and reliable data streams while pioneering agentic development practices that leverage AI as a first-class engineering partner. You will also have opportunities to partner with product and design teams on shaping new products and features for customers. The ideal candidate will have full-stack experience with Java and React and be responsible for promoting engineering excellence principles with design, dev, test, and release cycles. The Mobilization Team is looking for a passionate software engineer to help build the future of Schedules for the Operations Cloud. As an engineer on the team, you’ll be working on the scheduling platform, a core piece of the business to help organizations distribute on-call responsibilities across their teams. You’ll help realize the long-term vision for the product to build innovative, flexible, and extensible scheduling capabilities by architecting and building AI-native foundations (a suite of highly available services, scalable databases, and reliable data streams accessed via an agentic framework). You will also have plenty of opportunities to partner with the product and design teams on shaping new products and features for customers. You’ll also be responsible for promoting engineering excellence principles with AI-first design, dev, test, and release cycles.
Requirements
- Minimum of 4 years of experience designing, building, and operating large systems with scalability, availability, and performance requirements.
- Development experience working on customer-facing and web-based systems.
- Demonstrated experience with Java/Python, React, AI coding tools.
- Experience building or working on a customer-facing product.
Nice To Haves
- Operational experience in cloud technologies such as AWS.
- Operational experience with databases & tools (e.g., MySQL, Aurora, Kafka, NoSQL, applying software engineering principles to data problems, etc.).
- Experience building user-facing public APIs.
- Experience designing & implementing distributed and highly available systems.
Responsibilities
- Designing, coding, testing, and shipping backend applications or micro-services, APIs, or front-end interfaces that ensure secure, highly reliable, and scalable solutions.
- Collaborating closely with engineers across teams, as PagerDuty owns and operates what they build.
- Solving technical challenges to scale the product to keep up with demand from over 20,000 global customers.
- Participating in the team’s on-call rotation, triaging and addressing production issues as they arise.
Benefits
- Competitive salary
- Comprehensive benefits package
- Flexible work arrangements
- Company equity
- ESPP (Employee Stock Purchase Program)
- Retirement or pension plan
- Generous paid vacation time
- Paid holidays and sick leave
- Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
- Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent
- Paid volunteer time off: 20 hours per year
- Company-wide hack weeks
- Mental wellness programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
