Provide complex technical support to data processing systems through enhancement of related software and processes. Develop software and procedures that improve processing capabilities. Analyze, code, test, and implement in coordination with management, associates, and end users. Serve as production system support by resolving issues and ensuring ongoing functionality. Perform a variety of actions that evaluate and improve department systems, processes, and applications. Utilize programming specifications to construct modules, develop testing methods, and design materials. Provide new feature time estimates for system changes and assist in implementing modifications. Execute test plans to validate application functions as designed. Collect data related to user requests and determine scope, time estimates, and system impacts. Inspect business specifications, programming specifications, coding, test plans, documentation, and implementation plans for accuracy. Provide technical support to production systems by addressing reported issues, anticipating maintenance requirements, and ensuring functionality for end user needs. Draft documentation to be used for system, end user, and operational purposes, including technical specifications and application designs. Responsible for complex involvement in the software development life cycle including the creation, enhancement, implementation, and evaluation of software. Serve as a technical resource for management, associates, and business units. Consults and provides subject matter expertise on software evaluations, feasibility studies, and new technologies. Specializes in software development and integration with third party solutions, as a single point of contact with the third-party vendors. Recommends processes and products that meet strategic goals while aligning with the Bank’s long-term technology direction. Requires the ability to be on call 24 hours a day, 7 days a week, on a rotating basis.
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Job Type
Full-time
Career Level
Senior