Software Engineer, Back-End - Mail (LatAm)
About The Position
Superhuman is hiring a Back-End Engineer for its Mail team, with candidates based in Argentina, Brazil, or Mexico working fully remotely. The role builds and operates the backend systems powering calendar, scheduling, AI-driven workflows, and real-time data across Superhuman’s products. Engineers will help modernize calendar infrastructure, including syncing, notifications, and APIs, and build services that enable agent-based features such as meeting notes and scheduling agents. The technology environment includes Go, Postgres, Kubernetes, and AWS. The engineer will work across the Superhuman product suite as team needs and fit dictate, collaborating with AI/ML, Product, and Front-End engineers to deliver features end to end. The role also involves evolving infrastructure for high availability, contributing to a culture of documentation, testing, and reliability, and mentoring junior engineers.
Requirements
- At least 5 years of back-end development experience.
- Strong fundamentals in algorithms, data structures, and system design.
- Experience building, deploying, and debugging production systems at scale.
- Experience with AWS or another cloud platform such as GCP or Azure.
- Comfort working with AI-powered systems, such as infrastructure for LLM-based features, agentic workflows, or ML pipeline integrations.
- Fluency with AI coding tools such as Copilot, Cursor, or Claude Code, and a point of view on their effect on software development.
- Deep understanding of CI/CD and infrastructure as code.
- Ability to work independently, manage priorities across multiple projects, and collaborate effectively with cross-functional teams.
- Strong product instincts, including concern for end-user experience and sound tradeoffs between speed and reliability.
- Must be based in Argentina, Brazil, or Mexico.
Nice To Haves
- Prior experience building backend services for AI products.
- Experience with real-time systems, event-driven architectures, or high-throughput API design.
Responsibilities
- Build and operate high-throughput production services for AI agent orchestration, connector integrations, and real-time data pipelines.
- Design and build platform services, including task schedulers, session and conversation history, client-server protocols, and APIs connecting the AI engine to product surfaces.
- Work across the Superhuman product suite, including Go, Mail, Docs, or Enterprise, depending on team fit and needs.
- Collaborate with ML/AI, Product, and Front-End engineers to ship AI-powered features end to end.
- Build and evolve infrastructure as code to support high availability for consumer and enterprise customers.
- Contribute to engineering practices emphasizing documentation, testing, and reliability.
- Mentor and grow junior engineers.
Benefits
- Medical and dental coverage for the employee and family.
- Paid parental leave: statutory leave or 10 weeks, whichever is greater.
- Paid maternity leave: statutory leave or 10 weeks, whichever is greater.
- Statutory or 20 vacation days, whichever is greater, plus regional paid holidays.
- A 20-day sabbatical after 5 years of service.
- Dependent and pet care coverage up to the local-currency equivalent of $950 USD while traveling for business.
- Wellness budget up to the local-currency equivalent of $120 USD per quarter.
- Learning and development budget up to the local-currency equivalent of $2,000 USD annually for books, courses, and professional training.
- Work-from-home support: statutory provision or up to the local-currency equivalent of $200 USD, whichever is greater.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
