Software Development Specialist 3 (Salesforce Developer)

State of Ohio • Columbus, OH

6d • Onsite

About The Position

The Department of Children and Youth (DCY) is seeking an experienced Salesforce Developer to join our application development team. In this role, you will contribute to the development, support, and enhancement of our Salesforce applications. You will collaborate closely with the Salesforce App Dev manager, Senior Developers, Business Analysts, and the Integration team to ensure the Salesforce platform remains stable, scalable, and efficient.

Requirements

• 60 months combined work experience in any combination of the following: assuring requirements are defined and approved, performing code reviews and ensuring application development standards are met, including 12 months work experience in the primary technology (Salesforce) as specified by the agency position description & job posting.
• OR completion of an associate core program in computer science or information systems; 42 months combined work experience in any combination of the following: assuring requirements are defined and approved, performing code reviews and ensuring application development standards are met, including 12 months work experience in the primary technology (Salesforce) as specified by the agency position description & job posting.
• OR completion of an undergraduate core program in computer science or information systems; 36 months combined work experience in any combination of the following: assuring requirements are defined and approved, performing code reviews and ensuring application development standards are met, including 12 months work experience in the primary technology (Salesforce) as specified by the agency position description & job posting.
• OR equivalent of minimum class qualifications for employment noted above.
• Must provide own transportation or, in order to operate a state vehicle, you must have a valid driver’s license.
• The job posting must list the required technology commensurate with the position in question.
• Only those applicants possessing the experience in the required, primary technology listed in the position description & job posting are to be considered for any vacancies posted.

Nice To Haves

• Salesforce Platform Developer I (PDI) certification; PDII is a plus.
• Experience with DevOps tools such as Gearset, Git, Copado.
• Experience working in Agile/Scrum environments.
• Experience with Public Sector Solution Object model/Omnistudio Components.

Responsibilities

• Develop, customize, and enhance Salesforce applications using Apex classes, triggers, Lightning Web Components (LWC), Flow, Visualforce, SOQL/SOSL, and Omnistudio Components (Flexcards, Omniscripts, DataRaptors, Integration Procedures).
• Proficiency using VS Code IDE for Salesforce development (including Salesforce Extensions Pack).
• Perform code reviews and ensure agency standards are met.
• Translate business requirements into technical designs and deliver solutions that follow Salesforce best practices.
• Build and maintain integrations between Salesforce and external systems using APIs, middleware, and integration tools (e.g., Mulesoft).
• Provide ongoing production support, including troubleshooting and issue resolution for Salesforce and related IT systems.
• Stay updated with Salesforce releases, new features, and industry trends.
• Follow established development standards, coding best practices, and version control processes.
• Coordinate unit and system testing, manage debugging and defect tracking, and support user acceptance testing.
• Use ServiceNow to manage incident tickets, communicate activity status, track problem resolution, and document remediation progress.
• Strong understanding of Salesforce DevOps practices, including CI/CD pipelines, version control (Git), deployment automation, and release management.
• Perform additional responsibilities and tasks as assigned.
• Manage day-to-day configuration and maintenance of the Salesforce platform.
• Perform sandbox refreshes as assigned.
• Create and update users, roles, permission sets, profiles, and security settings.
• Monitor data quality and perform data imports, updates, and deduplication.
• Perform deployment activities.

Benefits

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree