Software Dev QA

FortinetBurnaby, BC
Onsite

About The Position

Fortinet is offering an exciting opportunity to hire a talented Software Development QA Specialist to join our FortiClient DevQA team in Burnaby, Canada. As a Software Development QA Specialist, you will be responsible for ensuring the functionality of our products and the implementation of testing tools. You will be engaged in both front-end and back-end verification across cloud and on-premises platforms. Join a high-energy team that is creating innovative and compelling products for a wide variety of users. You will take ownership of quality assurance in significant areas of the product.

Requirements

  • Bachelor’s degree in Computer Science, Computer Engineering, or a related field.
  • Minimum of four years of professional experience in a technical role.
  • Strong understanding of client-server architecture and internet protocols.
  • In-depth knowledge of the internet protocol suite, including ARP, MAC, IPv4, IPsec, TCP, UDP, HTTP, SSH, LDAP, DNS, DHCP, routing, and switching.
  • Over three years of hands-on experience with configuring and managing Windows and Linux servers, as well as virtualization technologies such as Windows Hypervisor and VMware.
  • Expertise in VPN technologies, Secure Access Service Edge (SASE), Web Proxy, Zero Trust Network Access, and authentication methods (e.g., MFA, certificate-based authentication).
  • Strong familiarity with QA processes and methodologies, along with software development fundamentals.
  • Proven ability to troubleshoot network and server issues using tools like packet sniffers, traceroute, process monitors, and Windows Event Viewer.
  • Canadian citizenship is required.

Nice To Haves

  • Proficiency in scripting languages such as Shell or Python is a plus.
  • Experience with cloud platforms (Azure/AWS), data encryption, penetration testing, and vulnerability research is highly desirable.

Responsibilities

  • Execute test cases using both manual and automated testing techniques to ensure product quality.
  • Design, develop, and maintain software systems to enhance the functionality and reliability of our products.
  • Develop and maintain the test automation infrastructure and manage the QA lab environment.
  • Troubleshoot and resolve issues within our mission-critical cloud services, implementing proactive solutions to prevent future problems.
  • Create, maintain, and monitor internal service performance metrics.
  • Collaborate with software development, release QA, and system operations teams to improve and enhance products and services.
  • Work closely with R&D and technical support teams to track, troubleshoot, and resolve issues through the internal issue tracking system.
  • Participate in customer calls for real-time troubleshooting as needed.

Benefits

  • 100% company paid medical, dental, and vision coverage
  • Health Spending Account
  • Personal Spending Account
  • Employee & Family Assistance Plan (EFAP)
  • Critical illness insurance
  • Disability insurance
  • Life insurance
  • Group Registered Retirement Savings Plan (RRSP) with a company match
  • Competitive Paid Time Off
  • Flexible leave policies
  • Paid health days
  • Fortinet equity program
  • Bonus eligibility
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