Software Development Manager, Infrastructure Reliability

Amazon•Nashville, TN

3d•$175,700 - $237,700•Onsite

About The Position

Are you driven by innovation and complex problem-solving? At Infrastructure Reliability Engineering, we build scalable solutions that ensure the reliability of Amazon's critical systems. Our team develops and operates tools that detect and prevent outages to maintain high availability across Amazon's global infrastructure. Join us to architect solutions that directly impact millions of customers, with the resources and support to make meaningful contributions. The team at Amazon is responsible for building intelligent and real-time insights into service-to-service communications, network traffic, and event correlation across hundreds of Amazon’s critical fulfillment and robotics services. Our solutions support visibility into anomalous service behavior to prevent and quickly recover from incidents, ensuring high availability to keep the Customer Promise. We are seeking talented Software Development Manager to invent the next generation of agentic observability solutions at Amazon scale. As part of this dynamic and forward-thinking team, you'll have the opportunity to lead greenfield programs while collaborating with leaders and customers across Amazon. We foster a culture that encourages personal and professional growth, empowering our team members to continually expand their skills and knowledge. If you are passionate about leading a high performance team, whose tech stack includes ML, back end, front end, and data engineering, then this role is for you!

Requirements

3+ years of engineering team management experience
7+ years of working directly within engineering teams experience
3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
8+ years of leading the definition and development of multi tier web services experience
Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
Experience partnering with product or program management teams
Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field

Nice To Haves

Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
Master's degree in computer science, engineering, mathematics or equivalent

Responsibilities

Building, leading and growing diverse, inclusive and high-performing engineering product teams, including recruiting, mentoring, motivating, promoting and performance management of engineers and scientists.
Partner effectively with cross-functional teams including customers, product managers, stakeholders and leaders to ensure the successful delivery of product capabilities
Timely execution and prioritization of goals for the team and effectively mitigating risks.
Strategic leadership to create product roadmaps, set the vision for the team and collaboratively partner with other stakeholder teams.
Technical leadership including architecture and design discussions for science and engineering problems and technical deep dives to ensure resolution of root causes of complex issues.
Manage the operational support of products at scale to ensure prevention and timely resolution of customer impactful problems.

Benefits

Medical, Dental, and Vision Coverage
Maternity and Parental Leave Options
Paid Time Off (PTO)
401(k) Plan
sign-on payments
restricted stock units (RSUs)
health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
401(k) matching
paid time off
parental leave