Software Development Manager, Alexa AI

Amazon • Toronto, ON

2d • Onsite

About The Position

We're building the next generation of intelligent experiences for Alexa — systems that understand context, anticipate needs, and act proactively. This is a greenfield initiative at the intersection of large language models, real-time stream processing, and edge computing. As a Software Development Manager, you will lead a team of talented engineers building distributed systems that span edge devices and cloud services. You will own the technical vision, people development, and delivery for a high-visibility initiative that is making Alexa smarter, more proactive, and indispensable.

Requirements

• 3+ years of engineering team management experience
• 7+ years of working directly within engineering teams experience
• 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
• 8+ years of leading the definition and development of multi tier web services experience
• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
• Experience partnering with product or program management teams

Nice To Haves

• Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
• Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
• Knowledge of batch and streaming data architectures like Kafka, Kinesis, Flink, Storm, Beam
• Experience with AI/ML technologies
• Experience with AWS Services including EC2, Lambda, S3, DynamoDB, SQS
• Experience with edge computing or IoT architectures

Responsibilities

• Own the system that turns context into action — making Alexa anticipate what customers need, powered by large language models at scale
• Lead the design and operation of edge-to-cloud data pipelines handling high-throughput, low-latency stream processing from millions of devices through cloud inference and back to customer experiences
• Drive the architecture for LLM orchestration systems that coordinate large language model calls with tight latency budgets and high reliability requirements
• Define integration strategy across five or more partner teams, aligning your team's output with downstream Alexa experiences and driving cross-org execution
• Establish operational excellence for your team's infrastructure — event-driven architectures, monitoring, alarming, and on-call processes

Benefits

• health insurance (medical, dental, vision, prescription, basic life & AD&D insurance)
• Registered Retirement Savings Plan (RRSP)
• Deferred Profit Sharing Plan (DPSP)
• paid time off
• other resources to improve health and well-being
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed