Software Development Intern (RPM)

XIFIN•San Diego, CA

8h•Onsite

About The Position

The Software Support Intern will assist the Software Support Engineering team in investigating and troubleshooting escalated support issues. In this role, you’ll gain hands‑on experience reviewing how our applications work, analyzing logs, and learning how to identify potential issues across source code, databases, and system processes.

Requirements

Must be currently enrolled in a bachelor’s degree program or higher in Computer Science, Engineering, or relevant discipline
Excellent interpersonal communication skills
Demonstrated knowledge of Java and SQL
Familiarity with revision control applications like JIRA or Bitbucket.
Familiarity with debugging code
Problem-solving skills.

Responsibilities

Collaborate with our Level 2 Software Support Engineering team to troubleshoot various customer technical issues
Monitor and resolve Support cases and provide prompt resolution and/or corrective action.
Write database scripts to resolve data related customer reported issues

Benefits

Comprehensive health benefits including medical, dental, vision, and telehealth
401(k) with company match and personalized financial coaching to support your financial future
Health Savings Account (HSA) with company contributions
Wellness incentives that reward your preventative healthcare activities
Tuition assistance to support your education and growth
Flexible time off and company-paid holidays
Social and fun events to build community at our locations!

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