Software Development Engineer

ZoomSeattle, WA
Remote

About The Position

As a Software Engineer, you will play a key role in designing and implementing critical general web based and AI-embedded applications for Zoom. You will collaborate closely with teams from AI, Meeting, Phone, Big data, Data Engineering, and Cloud-Native to build business features of Zoom products. The ideal candidate will majorly focus on back-end development and have experience interacting with the front-end.

Requirements

  • Bachelor's degree in Computer Science, Management Information Systems, a related field, or a foreign degree equivalent
  • Three (3) years of experience in the job offered or related occupation
  • 3 years of experience developing and deploying machine learning models (including CV, NLP, or recommendation) into production environments, including model evaluation and post release monitoring
  • 3 years of experience building and operating scalable software or microservices that expose AI functionality via APIs or SDKs and integrating those services with existing systems
  • 3 years of experience creating and maintaining automated testing, CI/CD pipelines, and observability (logging/metrics/alerts) to support reliable AI/ML releases
  • 3 years of experience designing and implementing data pipelines for model training and inference, including data validation, transformation, and versioning
  • 3 years of experience authoring and maintaining technical documentation for algorithms, system architecture, and operational procedures

Nice To Haves

  • Experience interacting with the front-end

Responsibilities

  • Collaborate with product, research, and platform teams to clarify project objectives, data constraints, and success metrics
  • Design, develop, and maintain AI/ML algorithms and production services spanning AI agents, computer vision, natural language processing, and recommendation systems
  • Implement end to end model lifecycle -data ingestion, feature engineering, training, evaluation, deployment, monitoring, and iterative improvement
  • Ensure reliability and quality by conducting code reviews, writing automated tests (unit/integration), debugging failures, and addressing performance regressions
  • Document code, models, data pipelines, and operational runbooks for internal reuse, audits, and external stakeholders

Benefits

  • Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value
  • Award-winning workplace culture
  • Commitment to delivering happiness
  • Benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health
  • Support work-life balance
  • Contribute to their community in meaningful ways
  • Opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment
  • Fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential
  • Support for accommodations during the hiring process
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