About The Position

This role will support one or more direct or indirect contracts with the U.S. Federal Government which, due to federal government security requirements, mandates that all Workday personnel working on the contracts be United States citizens (naturalized or native). This role will handle the operations of many of our team’s services, sitting in the intersection between our development teams and our partners in infrastructure. Your partnership with these teams will drive improvements to our architecture and operating practices with the goal of enabling the smooth operation of our services for our customers. It will also handle on-call support for these services in conjunction with our service and infrastructure teams. This role will be most successful when addressing a given service’s challenges with a sense of ownership, while also driving the same sense of ownership with other teams which contribute to it.

Requirements

  • US Citizenship is required.
  • Bachelor's degree in Computer Science, a related field, or equivalent practical experience.
  • 4 years of experience with software development in one or more programming languages (Python, Java, Go or Node.js)
  • Experience with CI/CD tools such as, Docker, Kubernetes, ArgoCD, etc.
  • Experience with AWS and its tools

Nice To Haves

  • Experience with FedRamp, IL4/IL6 or similar
  • Designing, analyzing, and troubleshooting large-scale distributed systems.
  • Hands-on operational experience with large-scale distributed systems.
  • Designing, analyzing, and troubleshooting public cloud infrastructure and applications.
  • Instrumenting applications for observability, including metrics collection, logging, and tracing.
  • Capacity planning and performance optimization of distributed systems.
  • Knowledge of incident management processes and post-incident analysis.
  • Automating operational tasks and infrastructure provisioning using IaC tools.
  • An active TS/SCI w/CI Poly is preferred.
  • Ability to obtain and maintain a U.S. government issued security clearance.

Responsibilities

  • Handle the operations of many of our team’s services, sitting in the intersection between our development teams and our partners in infrastructure.
  • Drive improvements to our architecture and operating practices with the goal of enabling the smooth operation of our services for our customers.
  • Handle on-call support for these services in conjunction with our service and infrastructure teams.
  • Address a given service’s challenges with a sense of ownership, while also driving the same sense of ownership with other teams which contribute to it.

Benefits

  • Workday Bonus Plan or a role-specific commission/bonus
  • Annual refresh stock grants
  • Comprehensive benefits
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