Software Development Engineer, PXT
About The Position
Do you want to revolutionize how millions of Amazonians worldwide receive HR support? Are you passionate about building intelligent, AI-powered solutions that transform employee experiences? Do you want to work on a platform that combines AWS services with generative AI to deliver personalized, efficient HR support at Amazon scale? If so, we invite you to join the Employee Services Technology team within Amazon's People eXperience & Technology (PXT) organization. Our mission is to transform how HR support works at Amazon by: 1. Delivering swift, accurate, and personalized support through an AI-enhanced unified platform 2. Building intelligent systems that anticipate employee needs and proactively surface solutions 3. Creating seamless experiences that connect service teams across Amazon's HR support ecosystem 4. Developing scalable solutions that optimize workforce management and operational efficiency We are part of Amazon's People eXperience & Technology (PXT) organization, focused on building and evolving the HR Service Desk / A to Z Service Central - a transformative platform that revolutionizes how HR support is delivered to Amazonians worldwide. Our team is at the forefront of developing solutions that combine AI-powered employee relationship management with streamlined workflows. Our mission is to empower People Services teams to provide swift, accurate, and personalized support while reducing manual effort and improving operational efficiency. We're currently engaged in exciting initiatives including implementing Gen AI solutions, and building innovative features to enhance the employee support experience.
Requirements
- 5+ years of non-internship professional software development experience
- 5+ years of programming with at least one software programming language experience
- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience as a mentor, tech lead or leading an engineering team
Nice To Haves
- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
Responsibilities
- Lead the architectural design and development of critical platform features, ensuring solutions are highly scalable, maintainable, and align with AWS best practices
- Drive technical excellence through mentorship of junior engineers and establishment of coding standards, design patterns, and engineering best practices
- Architect and implement AI powered solutions leveraging AWS services to enable predictive support capabilities and automated workflow orchestration
- Design and build robust integration patterns between multiple HR systems while ensuring data security and compliance
- Partner with product and business stakeholders to translate complex requirements into elegant technical solutions
- Lead cross-team technical initiatives and drive consensus on architectural decisions
- Champion operational excellence through monitoring, alerting, and continuous improvement of system reliability
- Partner with SDE-IIIs and Principal Engineers in the organization to drive execution of our 3-year architecture plans (3YAP) for the technology as well as drive tradeoff decisions balancing long term vision with delivering immediate impact to our customers.
- Be a mentor for SDE-Is in the team, coaching your peers on engineering excellence and leadership principles and partner with SDMs and PMs to deliver team level goals.
- Get an opportunity to be mentored by other Sr. engineers in the team and learn from Principal Engineers while working on the goals.
Benefits
- health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
- 401(k) matching
- paid time off
- parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
