Software Development Engineer II

GM Financial•Irving, TX

1d•Hybrid

About The Position

The Software Development Engineer II contributes across all areas of development as a member of an Agile Scrum team supporting Customer Identity and Access Management (CIAM) and Consent and Preference Management (CPM) products. CIAM provides customer registration, authentication, account recovery, multi-factor authentication, passkeys, authorization, token and session management, and identity lifecycle capabilities using Auth0. CPM supports capturing, managing, and enforcing consent and communication preferences across channels and business applications using Cassie. The team builds product capabilities on these platforms through .NET APIs and supporting services hosted in Kubernetes. Team members specialize in areas while remaining adaptable across tools, languages, and product-development work. The SDE II works with limited or no supervisory guidance and consistently delivers on commitments. The role develops and operates CIAM and CPM features and services, uses automated delivery pipelines and testing, and supports secure, reliable production systems. It also contributes to ongoing improvement of Agile practices, product quality, delivery speed, and team experience. The position is based at the Arlington, Texas office and offers a flexible hybrid work environment, three days per week onsite (Tuesday, Wednesday, and Thursday).

Requirements

2–4 years of software development experience.
High school diploma or equivalent.
Software development expertise in C# and .NET, including designing, building, testing, and supporting APIs and services.
Experience with new feature development, automated testing, and security and privacy controls for authentication, authorization, tokens, sessions, identity data, consent, preferences, APIs, secrets, and service-to-service integrations.
Experience working in Agile Scrum teams and contributing to process improvements.
Ability to troubleshoot complex problems across application code, APIs, identity and consent platforms, Kubernetes workloads, cloud infrastructure, databases, networks, and vendor integrations.
Strong interpersonal, verbal, and writing skills.
Expertise with technologies relevant to CIAM and CPM products, including Auth0; OAuth 2.0 and OpenID Connect; customer registration and login; account recovery; MFA and passkeys/WebAuthn; authorization; identity profiles and lifecycle management; token and session security; and Cassie consent and preference capabilities.
Knowledge of Azure DevOps YAML pipelines, Terraform, automated build and deployment, container image management, environment-specific configuration, security scanning, and infrastructure as code.
Knowledge of SonarQube, Checkmarx, and Git.
Knowledge of C#, .NET/.NET Core, ASP.NET Core Web API, REST API design, JavaScript/TypeScript, Node.js, and applicable web technologies.
Knowledge of Azure Kubernetes Service, Kubernetes, Docker, containerized .NET services, workload configuration, secrets, health and readiness probes, autoscaling, resilience, deployment strategies, and operational troubleshooting.
Knowledge of PowerShell and Bash.
Knowledge of Microsoft SQL Server and NoSQL data stores, identity and product data, data synchronization, and query optimization.
Knowledge of automated unit, integration, API, contract, regression, performance, resilience, and security testing.
Knowledge of Windows and Linux operating systems.

Nice To Haves

Bachelor’s degree in Computer Science or a related Engineering field, and/or commensurate experience.
Working knowledge of Java, Go, or other languages used by connected services.
Experience with Angular, JavaScript/TypeScript, CSS, Node.js, and ASP.NET MVC for product-facing CIAM registration, authentication, account management, consent, and preference experiences.

Responsibilities

Develop CIAM and CPM product features, including registration and login experiences, account recovery, MFA and passkey flows, identity profile and account lifecycle services, consent capture and withdrawal, preference management, downstream enforcement, web applications, and .NET API services.
Build, deploy, and operate .NET APIs and supporting services in Kubernetes, including containerization, configuration, secrets management, service connectivity, health checks, scaling, resilience, and production support.
Learn and experiment to strengthen cloud-native implementations and safely extend Auth0- and Cassie-based product capabilities.
Use and continuously improve automated pipelines for building, testing, scanning, packaging, and deploying .NET applications, Auth0 and Cassie configuration, containers, and infrastructure changes.
Contribute to automated unit, integration, API, contract, regression, performance, and security testing across authentication, authorization, token, session, consent, preference, data synchronization, and vendor integration flows.
Maintain a production-first focus on security, privacy, scale, uptime, resilience, observability, and rapid triage and resolution of issues across Auth0, Cassie, .NET APIs, Kubernetes, data stores, and integrations.
Contribute to Agile practice improvements that support product quality, time to market, and team member happiness.
Analyze and optimize data and queries for scalable, performant identity, authentication, consent, preference, audit, and integration services.
Manage test data to enable automated, repeatable, reliable testing while protecting customer identity, authentication, consent, and preference data.
Troubleshoot complex issues across application code, product configuration, APIs, authentication and consent flows, Kubernetes workloads, cloud infrastructure, databases, network dependencies, and vendor integrations, working across teams to meet commitments.
Promote best practices for secure identity engineering, consent and preference management, .NET API design, containerized delivery, Kubernetes operations, observability, and production support.