Software Development Engineer, Amazon Simple Email Service
About The Position
As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Join the Amazon Simple Email Service (SES) team, where you'll tackle the challenges of sending billions of emails daily for businesses worldwide. You'll build systems that handle massive scale, develop innovative solutions to combat email abuse, and create AI/ML capabilities that solve real customer problems around deliverability and engagement. As part of our engineering team, you'll work across specialized groups focused on high-performance sending infrastructure, control mechanisms, insightful analytics, and intuitive user interfaces. Whether you're passionate about distributed systems that scale to billions of events daily, security solutions that protect sender reputation, or customer-focused tools that simplify complex email management, SES offers the opportunity to make a significant impact on a service that businesses worldwide depend on. SES Signal builds the reputation and classification systems that determine email deliverability for every message SES sends. We own the signals — bounce classification, complaint feedback loops, sender reputation scoring, and the data pipelines that feed enforcement decisions. We partner with ISPs and mailbox providers to interpret their feedback correctly and turn noisy, inconsistent responses into reliable deliverability intelligence.
Requirements
- 3+ years of building complex software systems experience
- Experience programming with at least one software programming language
Nice To Haves
- Bachelor's degree in computer science or equivalent
- 4+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience
Responsibilities
- Design, build, and operate high-throughput data classification systems that process billions of events daily
- Develop and maintain real-time data pipelines that aggregate signals from external partners into actionable metrics
- Build and tune monitoring and alarm systems that balance detection sensitivity against operational noise
- Investigate production issues end-to-end — from initial alert through root cause to resolution
- Create tooling and automation that accelerates investigation workflows and reduces manual toil
- Interpret ambiguous or inconsistent external data sources and encode domain knowledge into reliable classification logic
- Collaborate with partner teams to ensure signal quality drives correct downstream decisions
- Participate in on-call rotation and contribute to operational excellence improvements
Benefits
- health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
- 401(k) matching
- paid time off
- parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
