Software Development And Support Engineer (Ts/Sci Clearance Required)

NorthHill Technology • Springfield, VA

4d • Onsite

About The Position

NorthHill Technology Resources has a need for a Software Development and Support Engineer to support NGA in Springfield, VA. This is a direct-hire role with our client, a fast-growing Federal Integrator. Outstanding compensation, benefits and company culture. An active Top-Secret Clearance is required. SOFTWARE DEVELOPMENT AND SUPPORT ENGINEER SPECIFIC DUTIES AND RESPONSIBILITIES: Supports existing regional staff located onsite to ensure applications and services running on-premise are functioning as expected. Serves as Tier 3 CONUS operations support to address technical issues or high impact incidents in conjunction with regional staff and leads. Captures "Lessons Learned" from incidents in the form of after action items providing feedback to the development team for fixes or enhancements while also maintaining a living set of playbooks to assist in future remediation that Tier 1 & 2 team members can utilize. Communicates across teams when an incident requires input and/or resolution from externals (ex. Application Owners, Networking, IDAM Providers) EDUCATION: Bachelor's Degree in Computer Science, Engineering or a related technical discipline, or the equivalent combination of education, technical training, or work/military experience. QUALIFICATIONS: 8+ years of related software development experience

Requirements

• 8+ years of related software development experience
• Proficiency in system administration and maintenance
• Understanding of DevOps principles and tools (e.g., Docker, Kubernetes, Jenkins).
• Experience with Containerization and Kubernetes.
• Troubleshooting and problem-solving skills related to hardware, software and network issues.
• Ability to perform root cause analysis for system failures and implement corrective actions.
• Basic experience with scripting languages such as Python, Bash, or PowerShell.
• Capacity to make decisions under pressure and manage competing priorities.
• Strong communication skills to liaise with stakeholders and convey technical information effectively.
• Strong analytical and critical thinking skills.
• Ability to work independently as well as in a team environment.
• Customer-focused mindset with a dedication to meeting service level agreements (SLAs) and customer expectations.
• Active TS/SCI clearance required and eligibility to obtain a CI poly
• Bachelor's Degree in Computer Science, Engineering or a related technical discipline, or the equivalent combination of education, technical training, or work/military experience.

Nice To Haves

• Experience managing container platforms (e.g., Openshift, Rancher)
• Strong experience with scripting languages such as Python, Bash, or PowerShell
• Ability to troubleshoot Postgres Databases
• Familiarity with graph databases (e.g., RedisGraph, Neo4j)
• Familiarity with messaging systems (e.g., Pulsar, Kafka, NATS JetStream)

Responsibilities

• Supports existing regional staff located onsite to ensure applications and services running on-premise are functioning as expected.
• Serves as Tier 3 CONUS operations support to address technical issues or high impact incidents in conjunction with regional staff and leads.
• Captures "Lessons Learned" from incidents in the form of after action items providing feedback to the development team for fixes or enhancements while also maintaining a living set of playbooks to assist in future remediation that Tier 1 & 2 team members can utilize.
• Communicates across teams when an incident requires input and/or resolution from externals (ex. Application Owners, Networking, IDAM Providers)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level